Admin Support

6 days ago

Welwyn Garden City, United Kingdom Operational Support Full time

**Position**: Utility Admin Support
- **Location**: Welwyn Garden City, Herts
- **Salary**: £18,000-£21,000 per annum + Up-to £3k annual discretionary bonus paid quarterly
- **Contract**: Permanent, Full-Time, Monday - Friday
- 37 Hours per week

**Utility Admin Support**:

- Do you have previous administration experience?
- Are you a confident individual who also has excellent customer service skills?
- Maybe you’ve worked in a customer service position previously?
- Do you have strong analytical skills and familiar with Microsoft Excel?
- Maybe you pride yourself on having excellent attention to detail?
- Is one of your strengths your organisational skills?
- Does working for a company which rewards their staff and has great staff retention and lots of employee benefits appeal to you?
- If you answer ‘_**_YES’ _**_to the above, then please get in touch with the smart10 team today _

**Job Role**:
Our client are looking for a bright and enthusiastic individual with excellent analytical and attention to detail skills. This self-starter will be confident in building relationships with suppliers but must be confident in challenging when required. You should have a very strong sense of their own initiative, logic, curiosity, common sense and above all, customer service.

**Principle Responsibilities**:

- Manage and resolve entry level utility customer service queries to resolution within agreed timescales
- Build relationships with utility suppliers and internal customers in writing and on the phone
- Confirm contract information with suppliers
- Advise suppliers of meter readings received from customers
- Data collection from various sources for various reasons
- Participate in any adhoc tasks or projects that may arise
- Update internal systems accurately with query notes and contract information
- Data entry
- Utility tender preparation
- Carry out tasks requested by the procurement and customer service advisors

**Requirements**:

- Customer focused with strong numeracy and problem solving skills
- Strong administrative skills
- Strong organisational, prioritisation and attention to detail skills
- Assertive, determined and self-motivated with a curious mind
- Capable of hitting deadlines
- Able to take on many different tasks at once
- Take ownership of
- A natural team player with a desire to ensure team targets are always met
- Clear and concise written and spoken communication skills
- A ‘can do’ attitude
- Comfortable with Microsoft programs

**_
- **_
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data._

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