Office & IT Support Administrator

4 days ago


Ballymena, United Kingdom E McMullan Ltd Full time

OFFICE & IT SUPPORT ADMINISTRATOR

SALARY £26,000 - £30,000 (depending on qualifications and experience)

HOURS 8. 30 AM - 5 PM MONDAY to FRIDAY (Portglenone Office)

E McMullan Ltd work on several civil engineering contracts and as a result of the workload this generates, we require daily input from administration staff. The Company also own and manage a specialised software package (Lifetime) used for the management of Church administration and accounts. The software is currently being used in Churches throughout Ireland. Part of the package is the provision of IT support. We are looking for someone to assist with the office administration, the IT support and the provision of remote IT support for Lifetime.

DUTIES and RESPONSIBILITIES:
The main duties will include:.
- First point of contact for all telephone queries:

- Document all daily Health and Safety activities including lone workers and confined space entries
- Provide customer support to Lifetime customers;
- assist customers with software management - assist with all software and data queries - assist with ongoing and end of year account reporting - marketing the software for new customers
- Input EMM company account information
- Prepare monthly and quarterly contract and account reports
- Monitoring and documenting EMM company tender interests
- Assist with Company HR administration
- Assist with Company IT/communication administration - desktop computers, - laptop computers, - mobile phones
- Assist with company ISO & Cyber Essential accreditation preparation and maintenance
- Assist with other general office duties

ESSENTIAL CRITERIA
- Qualification in Maths, English and IT
- Knowledge of accounts management and software packages
- Experience in an IT support role
- Technological skills including expanded knowledge and use of Microsoft Suite, servers
- Excellent communication skills across all platforms
- Excellent numerical and analytical skills
- Capable of handling of data ranging from financial, general administration etc
- Knowledge of data modelling, data cleansing, and data enrichment techniques
- The capacity to develop and document procedures and workflows

EMPLOYEE EXPECTATIONS;
Successful applicants can expect to become a member of a professional, friendly and encouraging team and will enjoy the following benefits:

- 20 days holidays & 10 public holidays per year
- Pension scheme

**Job Types**: Full-time, Permanent

Pay: £26,000.00-£30,000.00 per year

**Benefits**:

- Company pension

Work Location: In person

Application deadline: 27/10/2025



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