Retail Security Guard

We have a great opportunity at the Kings Square Shopping Centre in West Bromwich.

To provide Guard Duties for:
Main Shift Duties to Start at; 10:00am - 18:30pm Monday / Tuesday / Wednesday & Friday + 07:30am - 18:30pm on Thursday & 09:00am - 17:30 on Sunday.

6 Days per week

Normally worked out to be a permanent 39 week Schedule + 52 Sundays per annum

We are looking for an experienced Retail **Security Officer** to join the team on site. Your shift pattern will be discussed at the interview, with a pay rate of **£12.07** per hour. You will report directly to the Centre's Operations Team and they will work with you to make sure that not only are you empowered to deliver the very best of customer service but also to help you in making the very best of your employment with them.

**Main Duties**

This security role, working on a permanent contract for the above hours and days with lots of additional hours available to cover holidays, sickness outside the Terms times

We require someone who will demonstrate their character as determined, trustworthy, attentive and approachable at all times.

When dealing with members of the public or when dealing with our client, their visitors, the tenants and other persons, you will show a welcoming and friendly manner whilst making sure that the appropriate level of site security is maintained at all times.
- As the first point of contact for to all customers and clients, our security staff must have a good level of understanding and appreciation of their surroundings - sometimes you will be an ambassador, a guide, a helper, an expert in the local area. As a trusted employee, you are often the only person that represents who we are and what our clients do
- You must be confident in speaking on the radio, use of body cameras etcand Alarms systems, and responding to emergency situations in a calm and professional manner.

As a member of our already valued security team you must be able to spot and stop all suspicious or potential criminal activity, you must retain full control of the situation until the arrival of other colleagues and / or the emergency services and you must be confident to be being In Control.
- You will be required to patrol the the site, liaising with visitors and tenants alike.

**Person Specification**

Our security team members will need to be a team player with an enthusiastic attitude.

A reasonable level of fitness as you will spend a majority of your shift outside/on your feet.

The security team members will be able to work on own initiative.

Security experience required. We want to grow your experience and develop you further

You need excellent communication skills, both written and verbal. You must be confident in talking, explaining and instructing - sometimes, what we do needs a very assertive character
- It is important all our security staff are calm under pressure.
- You need to be able to demonstrate an understanding of the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and also Criminal Evidence Act.
- SIA: A door supervision or security guarding License is absolutely essential.

**Screening**:
You will initially undergo our screening process to confirm you right to work in this environment.

If you feel you are up for the challange - please let me know.

We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: £12.07 per hour

Expected hours: 54 per week

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

**Experience**:

- Security: 2 years (required)

Licence/Certification:

- SIA (required)

Work Location: In person

Application deadline: 28/09/2024
Reference ID: KSQ01
Expected start date: 23/10/2024