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Export Sales Administrator

3 weeks ago


London, United Kingdom Search Consultancy Full time

Export Sales Administrator - Battersea - £30,000 - Full Time / Permanent
The Opportunity
A luxury têxtiles business are looking for a confident admin/customer service professional to join their EMEA Customer Service Team.
Hours of work: 37.5 hours per week between 08:30 am and 5 pm Monday to Friday.
Duties and Responsibilities:

- Customer liaison for resolving queries and issues.
- Qualifying new leads and enquiries and acting as the internal point of contact for your designated Business Development Manager per European or Middle Eastern territory.
- Order and sample processing, monitoring of orders, stocks and print dates and advising customers accordingly.
- Ensuring that export country profiles and related documents are carefully administered.
- Accurate recording of price agreements or service agreements pertaining to individual customers.
- Previous export experience, customer service desirable.
- Strong customer service focused approach essential.
- Telephone, face to face and written communication skills.
- A proactive and diplomatic approach with ability to multitask.
- Exceptional organisational skills and attention to detail.
- Strong IT skills and ability to embrace change positively within a growing company.
- Flexibility and adaptability to multitask within a fast-paced environment.
Desirable:

- The ability to write/speak European or Arabic languages
- Experience/ knowledge relating to export documentation and procedures.
- Previous experience in luxury products/têxtiles is not essential but is highly desirable.