Customer Service Administrator

1 week ago

London, United Kingdom Office Angels Full time

Senior Customer Service Administrator

£26k

Waterloo - hybrid working

9-5

Well-established, successful and professional regulatory body based near Waterloo is looking to recruit an experienced Customer Service Administrator to join their team.

The business plays a role in regulating areas of the building sector and this role will play an integral role in guiding customers through the compliance and certification process.

Key duties:

- Answer incoming technical enquiries when possible
- Manage and guide installers to ensure milestones are met on assessment failures including escalation where needed
- Quality control and acceptance of incoming failure and non-conformity reports
- Pass incoming complex technical enquiries to the relevant person
- Support colleagues as a collective to meet team and business targets
- Support installers with bulk notifications, transitioning installers to new tool, analysing the data to identify issues and working with IT and installers to resolve any issues
- Provide other business support requirements and activities as required
- Any other duties as requested by the Customer Service Manager

All about you:

- Although the role sounds technical it really is a Senor Customer Administration role and training on products and services will be given. We are therefore looking for somebody with previous Customer Service Administration experience
- Previous experience of database administration
- Experience of telephone/call handling
- Proficient in Microsoft Office
- Good time management and prioritisation skills
- Problem Solving
- Customer focused mentality

**Benefits**:

- 25 days holiday
- Up to 8% pension
- Interest free season ticket loan
- Employee Assistance Program
- Life insurance cover

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Natalie Edgar

  • Customer Service Advisor

    4 days ago

    London, United Kingdom British Gas - Customer Service Full time

    Join us, be part of more.Were so much more than an energy company. Were a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesnt rely on fossil fuels whilst living our powerful commitment to igniting positive change in our...

  • Customer Service Representative

    4 days ago

    London, United Kingdom Service Graphics Full time

    We are now hiring and looking for the right person to join us at Service Graphics, the UK’s largest integrated print and design company as a Customer Service Representative based at our city centre location in London, EC4R. - About the role _ We aim to give our customers a great experience every time they contact us, so we need someone who is a great...

  • Customer Service Administrator

    8 hours ago

    London, United Kingdom Hireonline Full time

    **Customer Service Administrator - Dartford** - £13.00 - £14.00 an hour - Weekly Pay - Up to 28 days annual leave - Access to free eyecare vouchers - Temp of the Month awards - Timesheets can be completed on mobile devices - Perks at work - Discount schemes - Access to Well-being platforms **Hours**: - Monday - Friday 8.30am - 5.30pm **The role of...

  • Administrator / Customer Service Administrative

    2 days ago

    London, United Kingdom AWD online Full time

    **Administrator / Customer Service Administrative Assistant**who is customer focussed with excellent administrative, interpersonal and communication skills is required for a well-established health consultancy company. **SALARY**:up to £19,585 pro rata + Benefits **LOCATION**:Remote Working / Home-Based **JOB TYPE**:Part-Time, Permanent **WORKING...

  • Customer Service Administrator

    3 weeks ago

    London, United Kingdom Meech Static Eliminators Ltd Full time

    Job Title:Customer Service Administrator Location:Witney, Oxfordshire Salary:Competitive Job Type:Permanent, Part time - 25 hours per week. We are advertising the role of Customer Service Administrator working closely with all teams across the business. Objective of role: We are looking for an administrator to help support the smooth running of the Customer...

  • Customer Services Administrator

    1 week ago

    London, United Kingdom I Love My Job Ltd Full time

    £25,000 - 9am to 5pm or 9am to 4pm (pro rata) - Central London, 4 days office based. Are you a friendly and proactive individual seeking an exciting opportunity as a Customer Service Administrator? Join the dynamic team at a trend-led beauty and wellness brand with a strong global presence. As a Customer Service Administrator, you will report directly to...

  • Customer Services Administrator

    1 week ago

    London, United Kingdom CBC Resourcing Solutions Full time

    **Customer Service Administrator** **London** **£30,000 plus bonus and benefits** Our client is an award winning bank providing a broad range of products to their customers. Well established and based in central London they are looking to recruit a Customer Service Administrator to join their growing team. - Day to day administration of the deposit base...

  • Customer Service Administrator

    2 weeks ago

    London, United Kingdom CBC Resourcing Solutions Full time

    **Customer Service Administrator** **London** **£33,000 to £37,500 plus bonus and benefits** Our client is an award winning bank providing a broad range of products to their customers. Well established and based in central London they are looking to recruit a Customer Service Administrator to join their growing team. - Day to day administration of the...

  • Customer Service Administrator

    2 weeks ago

    London, United Kingdom L & C Consulting Full time

    Customer Service Administrator - PermanentShrewsbury L & C Consulting are working with a Shrewsbury based concern to recruit for a new Customer Service Administrator to join their small, existing customer service team on a permanent basis. Based in modern offices, this role will suit a confident, professional applicant with a strong customer focus and an eye...

  • Customer Service Administrator

    2 weeks ago

    London, United Kingdom JAM Staffing Solutions Ltd Full time

    Job Description: Job Title: Customer Service Administrator Location: Stonehouse, GloucesterJAM Staffing Solutions are recruiting for a Customer Service Administrator to join our clients team based in Stonehouse, Gloucester. We are looking for motivated, organised individuals who ideally have experience working in a logistics environment. Key...