IT Training Manager

We have a fantastic opportunity for an **IT Training Manager**to join the team at Stannah. 

Stannah is experiencing an exciting period of growth and digital transformation. The IT department is key to supporting this, therefore it is a great time to join the team.

This new role will join the IT Service team, reporting to the Head of IT Service.

The IT Training Manager will plan, direct, and control the management, and direction of the IT training service. You will be responsible for promoting the best use of systems and services provided by IT ensuring that users have the knowledge and understanding to use the tools available.

We are looking for an experienced trainer, with good knowledge of IT systems. To be successful in the role you will need to be able to demonstrate that you understand how effective use of technology benefits the business. We are looking for an individual with experience in the management of training suppliers, including procurement of IT training services.

It is essential you are able to communicate at all levels with internal and external stakeholders. Knowledge and experience in coaching and change management within major IT programmes of work would be an advantage.

In return, we can offer continuous professional development and a supportive working environment. 

The IT Training Manager role can be based in our Andover Head Office, home-based or hybrid.

**Responsibilities**:

- Design, develop and deliver cost-effective IT learning to meet the needs of the business
- Understand current and forthcoming training requirements, at a strategic and local level
- Procurement and direction of external IT training resources
- Manage skills development of internal ‘experts’ and ‘Super Users’., to enable training design, delivery, and coaching
- Engage with IT Project Managers, Service Transition, and Business Managers to ensure users and IT support have the necessary skills for new system and service deliveries
- Lead in the understanding and assessment of new training methods and materials
- Represent Stannah’s IT Training within appropriate industry and peer groups

**Requirements**:

- Expert knowledge of current IT training methods
- Good knowledge of IT platforms and ERP systems
- Knowledge of ITIL and service management processes
**Company Information**:
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community

**Benefits Include**:

- Competitive Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
- 25 days holiday, plus bank holidays
- Holiday scheme to buy extra days’ annual leave
- Pension Scheme. Matched contribution/salary sacrifice
- SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme. A workplace initiative to support and enhance well-being
- Company Sick Pay
- Enhanced maternity and paternity provision
- Free parking