Veterinary Receptionist/ Coordinator

1 week ago


Swansea, United Kingdom Jacks Veterinary Surgery Full time

**Join Our Team as a Reception Service Coordinator at Jack’s Vets**

At Jack’s Vets, our dedication goes beyond the examination room. We are committed to delivering exceptional care for our clients and their pets, and we understand the importance of maintaining a balanced work life. We foster a supportive, positive environment where our team members excel in their roles and create a welcoming atmosphere for clients and colleagues alike.

**Reception Service Coordinator Role**:
The Reception Service Coordinator is a key position at Jack’s Vets, ensuring smooth client interactions and efficient operations. This role goes beyond typical receptionist duties—it’s designed for someone who wants to build lasting connections with clients while managing a varied workload with precision and professionalism.

**Key Responsibilities**:

- Client Interaction & Engagement
- Appointment Scheduling
- Client Education
- Effective Communication & Problem Resolution
- Relationship Building
- Primary & Secondary Team Collaboration
- Gathering Client Feedback
- Maintaining Daily Sanitation Standards
- Interdepartmental Collaboration & Team Meetings

Duties are split between front-of-house responsibilities and finance/administrative tasks within the office. A dedicated mentor will be assigned, and thorough training will be provided.

**What We’re Looking For**:
Our workplace is dynamic and fast-paced, requiring strong multitasking skills and the ability to stay calm and effective under pressure. We’re seeking someone who thrives in a busy environment, embraces challenges, and consistently maintains attention to detail.

We’re excited to welcome passionate individuals to our team. If your skills, experience, and vision align with the role of Reception Service Coordinator at Jack’s Vets, please apply For more information, don’t hesitate to reach out.

**Please note**: Only applicants who complete the pre-screening questions will be considered.

**Job Types**: Full-time, Part-time

Pay: From £11.50 per hour

Expected hours: 20 - 30 per week

Additional pay:

- Bonus scheme
- Loyalty bonus

**Benefits**:

- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Overtime

Work Location: In person

Reference ID: co



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