Night Concierge/receptionist

2 weeks ago

Exeter, United Kingdom Study Inn Full time

**Job Title: Night Concierge/Security Officer**
**Location: Exeter**
**Hourly Rate: £12.70**
**Contract Type: Permanent**

**Hours: 32 hours per week plus overtime**

**Work Pattern**:

- Required to be flexible to work evenings, nights and weekends, 8 hour shifts and 12 hours shifts on a rolling rota: 09:00am - 21:00pm, 21:00pm - 09:00am, 17.00pm - 01.00am and 01.00am - 09.00am*

**JOB ROLE**:
We have a fantastic opportunity for a Night Concierge/Security Officer to join our friendly and committed team on a permanent basis. You will be responsible for the safety & security of our customers and building. This will include carrying out checks on areas of the building as required and tackling security issues causing minimum disruption to our customers. No SIA license required.

**BENEFITS**
- 28 days annual leave (pro-rata)
- Birthday bonus (additional day off on your birthday)
- Employee assistance programme
- Annual Salary Reviews
- Free access to on site Gym facilities

**JOB RESPONSIBILITIES**:

- Meeting and greeting our guests upon arrival
- Providing a first-class service to all guest and visitors
- Supporting our guests with out of hours queries i.e., minor/reactive maintenance issues
- Regular patrols of the building to ensure safety and uphold cleanliness standards
- Distribution of post and parcels
- Monitor CCTV footage
- Answer alarms and investigate disturbances
- To assist emergency services in cases of emergency
- Inspect property to protect against fire theft vandalism and illegal activity.
- Open and lock all gymnasiums and communal areas according to the agreed timetable.
- Complete agreed paperwork.
- Show good judgement and common sense.
- Sign Study Inn Visitors in and out of the building.
- Ensure that all the Company’s rules and regulations are followed by our students
- Complete cleaning tasks during shift as per line managers requirement’s.
- Empty waste bins as per line managers requirement’s.
- Anything else from time to time you may be asked to do.
- Ensure that you are in compliance with company’s policies and procedures.

**WHAT YOU’LL NEED**:

- 1-year experience in a previous Security or Hotel Hall / Night Porter role is desirable
- Experience of working in an accommodation environment such as a Hotel is advantageous but not essential
- Excellent customer service skills.
- Clear communication skills.
- Impeccable presentation.
- An outstanding can-do attitude and the desire to work as a member of a team.

**Unfortunately we do not consider students for this position and you must be over the age of 18 to be considered.**

**Job Types**: Part-time, Permanent

Pay: £12.70 per hour

Expected hours: 32 per week

**Benefits**:

- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Overtime
- Weekend availability

Application question(s):

- Are you a student? If so, please read the job description before applying

Work Location: In person

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