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Property Insurance Intervention Officer

2 weeks ago


StokeonTrent, United Kingdom Davies Group Full time

**Intervention Officer - Property Adjusting**

**Location**:?Stoke

**Salary:?**Competitive

**Contract Type:?**Permanent

**Intervention Officer -?Property Adjusting: Stoke**

Davies Group are looking to recruit an Intervention Officer to join our Stoke Technical Property team. You will be a motivated and driven professional, with technical expertise in insurance claims handling?with focus on QA, audit, training and coaching.

**Duties & Responsibilities**:

- Undertaking property adjusting audits, providing analysis and feedback closing the continuous development loop
- Quality assurance; report checking and responding to technical referrals
- Training, coaching and mentoring, supporting technical development
- Live file audit with intervention and corrective guidance where appropriate including follow up and continued oversight where necessary
Developing and maintaining a technical library and best practice guides
- Being flexible at all times, ability to work to deadlines and a proactive approach

?**Skills &?Experience**:
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- Minimum Cert CILA or Cert CII qualification essential
- High level of Property Claims?industry experience
- Sound knowledge of the claims handling process, the principles of insurance, current legislation and detailed knowledge of the regulatory environment
- Good level of claims auditing experience, across varying property schemes and clients including high value claims up to £100k
- Ability to identify training needs, devising training modules and training delivery - previous experience preferred
- Developed IT skills specifically in excel with fast and accurate typing skills, and a high level of grammar, spelling and punctuation
- Commitment to personal continued professional development and adapting to change

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