Receptionist
3 days ago
**Description**
**Responsibilities**
- Greet and welcome guests with a friendly and professional demeanor
- Manage phone calls and respond to inquiries in a timely manner
- Assist with check-in and check-out processes
- Handle reservations and ensure accurate guest information
- Provide guests with information about hotel services and local attractions
- Maintain an organized and efficient reception area
- Collaborate with other departments to ensure seamless guest experiences
**Requirements**:
- Proven experience as a receptionist or in a related role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work well in a fast-paced environment
- Proficient in using office equipment and software, including reservation systems
- A positive attitude and a genuine passion for customer service
**Job Types**: Full-time, Part-time, Permanent
Pay: £24,000.00-£27,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Reception
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