**Revenues Officer - Walthamstow (Temp Vacancy)**

**Umbrella Pay Rate**:£20.00ph**

**Full-Time (37 hours)**

**Job Purpose**:
To play a major role within the Revenues Team responsible for the billing collection and recovery of Council Tax and Business Rates of approximately £147 million per annum. To be committed to excellence in Revenue collection and high standards of customer care.

**Accountabilities**:

- Make decisions in respect of liabilities and reliefs, discounts and exemptions in accordance with law and policy guidelines, referring any matters of doubt to the Senior Revenues Officer.
- To ensure that the maximum possible take up of, discounts, exemptions and reliefs are awarded to reduce liability of those entitled to them.
- To assist the council’s representative at court if required.
- To liaise and work with other Council departments and officers within Customer Services as and when necessary.
- To liaise with outside organisations (Voluntary Organisations, Solicitors, Estate Agents, Landlords/Letting Agents, Housing Providers) and Government bodies (Department of Work and Pensions, HM Revenues & Customs) where appropriate when dealing with liability and collection of arrears.
- Maintain knowledge of legislation, including debt collection, enforcement and insolvency law, ensuring that processes and decisions are applied in accordance with law and policy guidelines.
- Work as part of a team to achieve collection targets and to provide effective Recovery action.
- Prepare court lists and case notes in relation to recovery for Magistrates’ Court proceedings.
- Liaise with enforcement agencies and monitor their actions to ensure they adhere to Council guidelines, and that payments are collected in accordance with Council policies and agreed contract.
- Any other duties that may reasonably be requested by the Revenues and Benefits Manager.

**We offer**:

- 24 hour one on one specialist consultant based within your geographical area
- 4Recruitment Services Employee Benefits Programme
- Our own dedicated payroll support ensuring you get the full benefits of your payment

**Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.