Sales Data Analyst
2 weeks ago
**SALES DATA ANALYST
WEYBRIDGE**
**£35k - £45k + EXCELLENT COMPANY BENEFITS**
**About the role**:
To manage delivery of key customer retention programmes. Deliver service retention and customer satisfaction through the day to day management of key suppliers and partners. Manage key suppliers and partners to ensure their programmes and systems are operatingcorrectly delivering improved performance, sales and efficiencies. Ensure key supplier and partner programmes and systems meet current requirements and are developed for future needs and growth.
**Key Responsibilities**:
- An expert in the systems and data flows related to key suppliers and partners programmes
- Ensure programmes and processes are accurately documented and processed mapped
- Liaise and work with marketing team to promote programmes to maximise usage and performance
- Resolve programme concerns/issued raised in a quick and proficient manner
- Provide daily/weekly/monthly activity reports to a high standard
- Develop reporting of related programmes to ensure it meets the future needs of the business whilst providing analysis and forecasting
- Liaise with staff and Senior Management Team as required regarding programme performance and development
- Make recommendations for improvement of programmes and performance, including the provision of action plans
- Present programme performance on monthly basis to After Sales Senior Management team
- Work with After Sales Field Management team to drive the business/brand forward through dealer network activity
- Support the achievement of After Sales commercial, retention and satisfaction objectives
**Person Specification**:
- Educated to degree level or equivalent
- Previous experience in a commercial and/or marketing capacity
- Systems and platforms, such as Excel, Access, SAP
- Account management experience
- Highly numerate and PC literate. MS Office advanced (PPT/Excel). Access and Tableau an advantage
- Excellent interpersonal and communication skills.
- Self-starter, motivated, driven and with a desire to learn.
- Competent Project and Stakeholder Management skills.
- Ability to interpret and present complex data.
- Strong presentation skills
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