International Client Administrator

1 week ago

Glasgow, United Kingdom DG Partnership Ltd Full time

**International Client Administrator - Competitive Salary + Benefits - Remote/Glasgow**

**The Role
Are you fluent in both **English and French**? Are you an excellent verbal and written communicator with Microsoft office knowledge, looking to take on a new challenge? If so, we are looking for you.

You will be arranging medicals for senior employees of our clients and must have the highest customer services ethos. Applications are welcome from people based in any country, but this position requires fluent English and French. This role would be directemployment for a UK worker and self-employed associate contract for non-UK worker.

**Key Responsibilities:
The key responsibilities of an International Client Administrator include, but are not limited to:

- Administration of our medical appointment and recall systems.
- Sourcing international medical providers who can perform the medicals we require and maintaining databases of provider qualifications and competencies.
- Making appointments for clients via our clinical networks and ensuring that all instructions to clients and providers are issued timeously.
- Recording and management of sensitive medical data.
- Assisting with client management reporting.

**The Company
Bcerta Ltd is an International Occupational Health service provider in 65+ countries for some of the world’s largest companies. We assist our clients in determining their employees' Fitness for Duty by establishing medical standards and managing the complexitiesof dealing with health in multiple jurisdictions. We collaborate with a network of partners providers, including EAP, Travel Safety, Occupational Hygienists, Ergonomists, Physiotherapists, Counselors, Nutritionists, and others, to supplement our core medicalservices.

**The Benefits
- Competitive market salary.
- 30 days holiday per annum (pro-rata for part time) including local statutory holidays in your country.
- Flexibility hours within UK/CET business requirements

**The Person
The key skills and qualities of an International Client Administrator are:

- Ability to strictly follow training programme and learn new processes quickly.
- Accuracy, confidentiality and professionalism.
- Able to work under time/client pressures.
- Good knowledge of Microsoft packages including Excel.
- Strict adherence to IT security procedures.
- Clear diction.
- Good customer service ethos, interpersonal skills and organisational skills.
- Team worker who shows initiative and takes responsibility.

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