Field Manager Metering

About The Role
As a Field Manager, you will play a key role within our field-based metering operations which we deliver on behalf of our clients. You will be responsible for the support, management and motivation of a team of engineers (up to 30) on a day-to-day basis. TheField Manager takes ownership of team performance and financial objectives, analysing and ensuring continuous business improvements are implemented to achieve business objectives.
The position of Field Manager means you will operate as an individual cost centre, taking full responsibility for all operational day to day financial decisions and maintain, drive and account for your team’s performance. You will be supported on a daily basisfrom a dedicated Field Performance Coach who will help coach and improve overall performance.
**Other responsibilities**
Implementation of KPI’s and measurement to agreed targets.- Responsible for the efficient and appropriate distribution of work across your area.
- Management of individual performance and implementation of performance improvement plans.
- Management of disciplinary and grievance matters.
- Accountable for your team communications, ensuring all updates are received, understood and enacted
- Responsible for Safety, ensuring the necessary tools, PPE and other equipment necessary are available and accounted for
- Responsible for the quality of data, the resulting MI and solutions to issues uncovered.
- Responsible for complaints within your area, ensuring they are closed down within agreed SLA’s

**What you’ll bring to the role**:

- Previous experience managing a regional field based workforce, preferably within a similar sector.
- Analytical and data driven, able to interpret MI and enact accordingly.
- Strong, proven successful operational management experience.
- Authoritative and strong character with people management skills.
- Proven experience managing a dispersed team
- Good understanding of the wider implications of success or failure on the business
- Previous practical experience or knowledge of dual fuel metering
- Great interpersonal skills that empowers customer relations as well as driving best practice and proactive change for the better
- Be able to develop a team atmosphere through hard work, calmness and consistency.
- Experience of operating mobile IT hard wear
- The ability to coach and develop others who are developing new skills and competencies

**What we can offer you**:

- 25 days holiday + 8 day bank holidays
- Basic salary of **£37,919 / £39,400 (London)**:

- Annual Loyalty bonus of** £3,000** (£1,000 every 4 months after passing probation)
- Company Car
- Opportunities to progress
- Access to My Rewards which provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bill & top retail brand discounts. Here’s a few so you can see the type of savings you can make:

- Up to 7% discounts on major supermarkets
- Up to 52% on Cinema tickets
- Up to 33% on holidays and travel
- Up to 10% on restaurants and takeaways
- Up to 25% off gym membership
- Access to our Employee Assistance Programme
- Reward & Recognition Scheme
- At MGS Energy _Retail _we recognise and value the benefits from our workforce diversity. We are committed to creating a diverse and inclusive environment to develop a culture where our people feel included and valued._
About The Company
Morrison Data Services is proud to be one of the UK's largest utilities support organisations - and we’re still growing, with some exciting times ahead We pride ourselves on being award-winning and recognised for our diligence, customer service and expertise. Wework with our clients and partners to ensure we keep abreast of industry developments and remain at the forefront of progress.
Morrison Data Services is a part of M Group Services, a £1.7 billion turnover business, with a wide and diverse field of operations that regularly presents opportunities for growth. M Group Services have been one of the Times 100 Top Track Companies for thelast three years running and in 2021 was presented with the Armed Forces Covenant Gold Award. Across all our businesses, we work hard to facilitate an environment that values and promotes our colleagues.