Service & Stock Administrator

2 weeks ago

BurtonOnTrent, United Kingdom Fasttrack Resources Ltd Full time

**Service & Support Administrator**

Due to continued growth, I am currently recruiting for a **Service & Support Administrator** to join the team at our prestigious client in Burton on Trent on a permanent contract.

The client, specialists in manufacturing, are looking for an enthusiastic and dedicated person who prides themselves on delivering first class service and who can really make a difference.

As a service & support administrator, you will act as the link between our internal teams, and liaise with key customers ensuring a fun, energetic and exceptional customer experience, from order through to after-service.

You will assist a team of customer service advisors, logistics planners and production teams to enable the seamless co-ordination of stock management and delivery of customer service.

**Role & Responsibilities**:

- Accurate inputting of quotes, orders, credits and reports
- Ordering of materials and assisting with stock management.
- Planning & co-ordinating production requirements
- Dealing with customer queries and complaints
- Daily liaison with key internal stakeholders including Sales, Accounts, Logistics & Production
- Daily, weekly and monthly management of orders & stock levels

**Pay & Benefits**:

- Full Time - 39.50 hours per week
- Monday -Thursday 8am-5pm & Fri 8am-4pm
- Competitive Salary
- Discretionary Bonus
- Free Onsite Parking
- Cycle Scheme
- Training & Development Opportunities

**About you**:

- Strong customer service experience
- Experience of planning and coordinating stock to ensure on-time deliveries
- Ability to think on your feet and adapt well to changes
- Have a desire and willingness to continuously develop
- Have excellent communication skills, both written and verbal
- Are pro-active, flexible and able to deliver with a high level of accuracy
- Are positive, personable and an effective team player

**Job Types**: Full-time, Permanent

**Salary**: Up to £26,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Burton-On-Trent, DE14 2AW: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Stock Control: 3 years (preferred)
- Planning: 3 years (preferred)
- Customer Service: 2 years (preferred)

Work Location: One location

Reference ID: SS - ST

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