Scheduler

3 days ago

Warrington, United Kingdom Morson Talent Full time

**Scheduler**

**Warrington**

**£12.50 per hour**

You will work within a dynamic and friendly team on the Work Force Management to provide end-to-end support for clients and engineers. The Engineering Schedulers will be responsible for effectively using the planners, allocating engineers, and ensuring alltasks are completed in accordance with clients’ requirements.

**Responsibilities**
- Work with the tools provided to correctly allocate tasks and assign engineers in the most efficient and cost-effective way
- Open, close, monitor, chase and be proactive with new and existing work orders
- Ensuring client systems are kept up to date in a compliant manner
- Understand and allocate appropriate workforce solutions to relating to facilities management
- Work with a right first-time philosophy in all aspects of work in line with policies and procedures
- Handle or escalate where appropriate complaints

**Essential Skills & Experience**
- Previous telephone experience
- Computer literate and proficient use of Microsoft Office Packages, in particular Word, PowerPoint and Outlook
- Experience of working on client management systems i.e. Maximo, Vixen etc
- Excellent interpersonal and customer service skills
- Previous facilities management/ scheduling experience is also advantageous
- Must be able to pass a DBS check

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