Support Worker for Young Adults

**Purpose of role**

To support young adults aged 16+ in supported live-in care within a house based near Trowbridge. We are looking for someone who is kind and compassionate to support these young adults with day-to-day life. We are looking for someone to support these individuals to become well rounded adults and set them up with life skills. This could include supporting them with school, college, job interviews and apprenticeships and daily living skills. Some individuals have come to us with a variety of different backgrounds they require support and guidance with how to cook, encourage personal hygiene and basic housekeeping. To support their future independence.

You will be part of a team, where the young adults are respected, listened to, and involved in as many decisions as possible. Emotional resilience is important to this role as the individuals that you will be supporting could have a range of history of being abused or trauma, emotional support may be required, as it differs to each individual and their needs.

You will be working alone in one of our houses that we have set up. These houses will be the young adult’s home, they will be within the home for long term. We ensure that the homes have a positive and welcoming environment for the individuals that will be living there.

**Care and support**

Give non-discriminatory care and support that values the diverse and unique qualities of each young adult. See the whole person and not merely a list of care needs. Carefully listen and observe how everyone prefer their care and support to be delivered on a day-to-day basis. Help them make their own decisions and to be as independent as possible.

Follow instructions in the care and support plan which has been agreed with each young adult. This may include:

- Encouragement of all aspects of personal careShowering and bathing
- Dressing and groomingToiletingTeeth
- Taking medicinesEncouraging, reminding; assisting and giving medicines
- Ordering and collecting prescriptionsReturning unwanted medicines to the pharmacy for safe disposal
- Eating and drinkingSupport the young adults to plan what to eat and drink.
- Gentle encouragement to eat and drink well.Support with Shopping, preparing, and serving food and drinks.Agreeing with the young adults how to store food safely and dispose of out-of-date produce.Gentle encouraging young adults to be active with preparations of meals and drinks.Gentle encouraging young adults to be active with clearing the table, washing up and keeping the kitchen area clean and tidy.
- HouseworkMaintenance of the building, ensure areas are kept clean and tidy.
- Gentle encourage young adults with washing floors, vacuuming, and sweeping.Gentle encourage young adults with Laundry and ironing, making beds and changing the linen.Gentle encourage young adults with Dusting and general tidying.Gentle encourage young adults to tidy up after themselves.
- Social and physical activities or mental stimulation such asAnswering the door and greeting visitors
- Supporting a customer through temporary and terminal illness, includingHospital appointments
- Liaising with community health support and families1-to-1 care and supportWaking Nights

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- **Recording and reporting**
- Record and report all relevant customer information includingThe care and support that you provide and assistance with medicines
- Changes to a customer’s condition or other concernsFaulty equipment or hazards in the homeResponse to emergencies, accidents and incidentsSafeguarding mattersContact with families or carers and other professionalsOther matters as required by Grace 247 Care procedures
- Keep all information about customers and their families secure and confidential

**Work well as part of the Grace 247 Care team**
- Follow Grace 247 Care policies, procedures, and guidance at all times.
- Take part in staff and customer meetings
- Attend training activities and appraisal and development meetings

This list is not exhaustive and from time to time you may be required to undertake additional duties. We will provide full training in line with regulatory requirements.

**Role specification**

This provides a picture of skills, knowledge and experience required to carry out the role. We will use the essential criteria to select suitable applicants for this post. You should demonstrate, using examples where possible, how you meet the essential criteria.

**Essential criteria**

**Personal attributes**

Caring and compassionate towards people in need of care and support

Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Commitment to non-discriminatory care practice

Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions

Excellent timekeeper and reliable

Good hygiene practice, including personal hygiene, and a smart appearance

Good stamina and a level of fitness to meet the physical demands of the job