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Sales Progressor and Administrator

2 weeks ago

Reading, United Kingdom Haslams Group Full time

Do you have some experiences in property sales and enjoy problem solving and customer interaction? We’re looking for someone proactive and motivated to join our Residential Sales team helping our customers to move into their dream home.

This is a fantastic opportunity to be part of our experienced team of eight within a leading Letting and Estate Agency, based at our flagship Reading office, and part of a wider team across encompassing Michael Hardy Estate Agents in Wokingham and Crowthorne and Foxtons in London.

Our vision is to be the best estate agency services business and to achieve this we aim to provide the very best customer experience at all times. You will help us achieve this through great customer service and problem solving skills.

**Key Responsibilities**

Administration
- Arrange professional photography appointments
- Produce property brochures
- Maintain property portal listings
- Produce and deliver all sales paperwork such as instruction letters, terms of business, sales memos, invoices
- Ensure all compliance and AML paperwork is carried out within company policy and legal frameworks

Sales Progression
- Oversee the full sales progression process and related chains
- Initiate and maintain effective communication with sellers, buyers, solicitors, mortgage lenders, estate agents, surveyors and other parties or professionals involved in the transaction
- Coordinate timelines and resolve issues
- Update and maintain the CRM system to ensure accuracy
- Maintain the pipeline of properties with sales agreed and assist in forecasting monthly exchanges
- Recommend trusted partners as appropriate, such as recommended surveyors or removal companies
- Ensure a good link between other departments and offices to offer other services, such as offering our Lettings services to investor buyers

**Working pattern**
- Monday to Thursday 8:30am to 5:30pm
- Friday 8:30am to 5pm

**Ideal qualification and person requirements**
- Experience in the Property industry
- Tenacious
- Excellent communicator
- Good attention to detail
- Empathetic

Our customers, employees and community are all incredibly important to us, and we aim to provide a great working environment that enables people to thrive and be recognised and rewarded on merit.

**What's in it for you?**

We encourage employee reward, development and training and provide benefits including:

- Competitive basic salary depending on experience
- Further increase your earnings through cross selling, customer service reviews and recruitment incentives
- Option of hybrid working if desired. Work up to 1 day per week from home once probation has been passed
- Salary sacrifice pension scheme
- Salary sacrifice Cycle to Work and Techscheme
- Discounts and wellbeing platform
- Employee Assistance Programme
- Holiday allowance increasing with length of service
- Generous time off over the Christmas period on top of your usual holiday allowance
- Holiday trading scheme
- Company sick pay increasing with length of service
- Interest free employee loans for those unexpected life events at the discretion of the company
- Length of service rewards
- Participation in quarterly awards
- Regular team updates and socials

Interested? Click the 'Apply' button

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