Customer Experience Executive

2 days ago


Solihull, United Kingdom Pertemps Redditch Commercial Full time

Do you have an interest in fashion and want to join a leading fashion business in Solihull? Are you available immediately? You don't want to miss out on this opportunity
Our client is looking for Customer Experience Executives to support their Customer Service team during their peak period. This is for a fashion retailer based in Solihull. Whether you have prior Customer Service experience or looking to develop into a new role,this could be the perfect opportunity If you are highly motivated and have a passion for offering customers a positive experience - do not miss out
**_You must be immediately available and able to travel to B90_**
**Customer Experience Executive**
**Solihull - B90**
**Temporary**
**£10.00 per hour**Monday to Friday (Wednesday's work from home)
Shifts Rotate between:
8am - 4pm
12pm - 8pm
1 in 4 weekends 8am - 4pm (working from home)**
**Duties**:

- Returns and exchange management.
- Responding to incoming queries around sizing, stock, brand etc.
- Additional administrative duties
- Managing customer accounts and updating information
**Requirements**:

- Computer literate - confident with technology.
- Passionate about offering a positive customer experience, with a desire to learn, grow and succeed.
- Able to pay attention to detail
- Administration and / or Customer Service experience would be very advantageous
- A passion for fashion would be very beneficial



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