Software Support Analyst

1 day ago


Manchester, United Kingdom Adria Solutions Ltd Full time

Software Support Analyst - Manchester
Adria Solutions Ltd has an exciting opportunity for an Application Support Specialist to join our rapidly growing client based in Manchester. As a software support analyst, you will be involved in providing global clients with platinum standard support.

The responsibilities and skills of the Software Support Analyst will include:

- Develop relationships with executive decision-makers at some of the world’s leading professional services companies
- Become an expert in the professional services business model, including its challenges and processes
- Be a friendly advisor, and know when to suggest best practices, how to defuse tensions, and always address issues.
- Participate in product development planning, offering your insights into the challenges your customers are facing
- Work as part of the team to develop strategies for scaling, growing, and increasing the quality of service
- Use best-in-class tools daily, like Zendesk, Jira, Zoom, and Slack

Benefits for the Software Support Analyst:

- Competitive salary
- Breakout facilities, including pool table and PlayStation
- Company laptop

Interested? Click APPLY

Software Support Analyst - Manchester



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