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Business Administrator

2 weeks ago

Newquay, United Kingdom King's Service Centre Full time

**Overview of role**

The Business Administrator (HR) Apprentice will assist the Enterprise Systems team in providing high quality administrative, recruitment and staff records management support.

In the role, the post holder will have contact with various KCL and KSC Managers, Directors, colleagues, and external suppliers via multiple channels, both remotely and face to face. It is vital that the post holder has excellent communication, and customer services skills.

**Accountabilities**

**Staff Training**
- Maintain training records and administer the training provision, providing ongoing analysis and assist with the development of the competency framework activities.

**Staff Administration & Resource Management**
- Management of absence and holiday management for KCL IT. Support requests for attendance reports and analytics.
- Recruitment campaign creation, tracking and completion within ATS Systems
- Support staff administration and recruitment activity across the Service Centre and KCL IT
- On-boarding of new starters including necessary identity and immigration checks, staff induction and compiling support records
- Maintain accurate staffing records for IT Headcount data
- Manage headcount data improvements and fixes where required by interfacing headcount data with Microsoft Identity Manager (MIM) to ensure data integrity.
- Administration of the IT Organisation chart
- Coordinate access control requests to necessary systems for new joiners, promotions, and leavers
- Identifying opportunities for automation and process improvement within all aspects of HR Processes and Headcount across IT.
- Management of tickets relating to HR Business Administration
- Documentation of HR Business Administration processes
- Manage and maintain all new starter HR records for KSC staff

**Key skills and experience required**

**(E) - Essential (D) - Desirable**
- First class communications skills (both written and verbal) (E)
- Able to undertake work in a highly confidential manner (E)
- Team player (E)
- Self-starter with strong interpersonal, communication, customer service and writing skills, interacts appropriately with Directors, colleagues (within and outside IT), and external parties at various levels (E)
- Ability to remain calm under pressure (E)
- Desire to learn and develop new skills (E)
- Able to consider, review and develop new working practices to bring about efficiencies within the team (E)
- Effective time management skills: ability to work on multiple tasks simultaneously, prioritising tasks due to shifting priorities, fluctuating workloads, and deadline pressures (E)
- Desire to learn and develop new skills (E)

Willingness to learn and adapt to new technologies (E)

**Job Type**: Apprenticeship

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Paid volunteer time
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Application question(s):
Work Location: Hybrid remote in Newquay