Medicine Counter Assistant
2 weeks ago
**Post** Medicine Counter Assistant - Full Time - 35 hours
**Reports to** Pharmacist
**Hours ** 35 hours
**Hourly Rate** £11.44
**Main purpose of the role**
To provide an appropriate and sensitive service to all customers, providing the best possible advice on all products within the shop ensuring they are referred to the Pharmacist as appropriate.
**Primary responsibilities**
To ensure the pharmacy environment is welcoming, clean and professional
To greet customers in a professional and friendly manner
To accurately complete financial transactions with customers
To confidently advise customers on best treatments
To know and understand the main features of stocked lines and the benefits to customers
To select and recommend suitable products and provide advice on their correct use
To provide advice on leading a healthy lifestyle
To receive prescriptions from customers and ensure they reached the dispensary in a timely manner
To ensure the safe and correct transfer of dispensed items to patients
To receive stock and ensure it is appropriately stored
To assist with effective stock control including date checking
To assist with the engagement of patients onto additional services
To maintain an up to date knowledge of over the counter remedies
To complete the accurate cashing up and banking of cash
Any other duties as requested
**Person specification**
Medical Counter Assistant training course (Desirable)
Strong communication and excellent customer service skills
Trustworthy and understanding of confidentiality issues
- Professional, tactful and friendly attitude
- Excellent team working skills
- Commitment to continuing professional development and training
- IT literate
**Job Types**: Full-time, Permanent
Pay: £11.44 per hour
Additional pay:
- Performance bonus
**Benefits**:
- Company pension
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: All/1
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