Linen Porter

Gleneagles Hotel, PH3 1NF, Auchterarder

**Come and join us...**
- One of Scotland’s finest and most iconic 5-star hotels and country estates, we are currently seeking a highly organised, professional and energetic
**Linen Porter** to join our Accommodation Services team.
- We’re one of the largest teams on the estate, dynamic and always working hard to achieve the highest possible standards in all that we do; our aim is to exceed our guests’ expectations. We work front of house, so in addition to our specific cleaning knowledge, we’re great communicators, with outstanding attention to detail.
- Our rooms are as glorious as the landscape that frames them, all with 5 star luxury. Each is individually inspired by the mountains and meadows, rivers and lochs of the Perthshire countryside. From the grandest room in the house, the Royal Lochnagar suite, to our individually designed Estate Suites, all offer the perfect mix of homeliness and glamour.

As an inclusive employer, we're also open to having a conversation with you around flexible working.

**Please note, this opportunity does not qualify for sponsorship. To be considered for this role you should already have the right to work in the UK.**

**Here's a bit more detail on what we see you doing in this role**:

- Delivering clean linen and collecting all dirty linen from the service rooms, striving to always maintain accurate stock levels
- Routinely and accurately assessing the quality of our delivered linen to ensure this is consistently of the highest standard; efficiently carrying out stock counts on a weekly basis
- Maintaining tidy and hugely well organised services areas; proactively reporting any maintenance required in our public areas
- Working flexibly to support your colleagues across our departments, building strong working relationships to deliver an efficient and intuitive service across the estate
- Attending monthly departmental team meetings and contributing to the team’s continued success
- Ensure that recycling is carried out in line with company and departmental procedures and standards
- Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us 5 star in every way

**The kind of person we're looking for**:

- Ideally, you have previous experience and a great track record of success within a similar role, however we’ll ensure you’re fully equipped to carry out your new role with us
- Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand with a positive “can do” attitude to solving problems in a professional and courteous manner
- You have a strong grasp of English written and spoken language; you’ll be required to complete standard forms to record events on a regular basis and interact with our guests. Additional languages would also be beneficial
- A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
- You want to be part of a team that works hard, supports each other and above all has fun along the way

**What’s in it for you**:

- As well as a competitive salary of £10.56 / hour, as a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards including:

- **
Time to let your hair down**:

- 30 days holiday (including bank holidays) that increases with service
- Seasonal parties and local social events
- 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
- Golf Membership (with access to all 3 championship courses) for £50.00 per annum
- **
Treats in your pocket**:

- Personal membership to Perkbox, an employee perk platform offering a huge variety of retail discounts, a free Café Nero each week, and a cinema ticket each month, with our compliments.
- Free ‘pay day’ lunch and monthly drinks offers
- A generous ‘refer a friend’ scheme
- **
Be our guest**:

- Stay with us as a guest at Gleneagles for 2 nights per year at £65.00 per room B&B per night
- Friends & Family rate of £95.00 B&B per night
- Make a holiday of it with Hoxton Hotels in London, Paris, Amsterdam, Rome, NY, Chicago and LA for just £45 per room, per night
- Subsidised, single occupancy, en-suite accommodation available on our estate
- **
Investment in your development and wellbeing**:

- Life Insurance
- Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
- Ongoing investment in your personal development with access to internal and external training qualifications and programmes
- Internal career opportunities across a wider range of specialisms and departments
- Monthly recognition programme
- Volunteering day every year with a charitable partner o