Police Services Administrator

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

**Previous applicants need not apply.**

Care & Custody Police Services deliver critical medical support services into police custody suites and sexual assault referral centres across 21 Police forces in England and Wales.

These include three integrated Forensic Medical and Liaison & Diversion contracts, delivering adult and youth comprehensive services across key points of intervention in the criminal justice system and addressing a wide range of health issues and vulnerabilities which assist in the reduction of reoffending. In fact, we secured the first ever integrated Forensic Medical examination and Liaison & Diversion contract with Greater Manchester Police.

We have successfully implemented a nurse-led model to provide healthcare services in custody. This approach offers better career pathways for our skilled employees, increased timeliness to attend call-outs, improved services and better value for money for our customers.

We have also expanded into the delivery of custodial detention services on behalf of the Police.

**Hours**: 42 hours per week, Monday to Friday

**Salary**: £22,000 per annum

**About the Job**

As a Police Services Administrator, you will be a key member of the Business Operations Team, providing professional administrative support to the Care & Custody Police Services contracts and the Business Operations Manager.

You will often be the first port of call for administrative queries, so a calm, helpful nature and good problem-solving skills are essential.

You will always challenge the status quo and look at ways of improving current processes to drive a more streamlined, cost-effective approach.

Duties will include:

- supporting with the statement and court process
- providing administrative support for meetings
- assisting with the induction of new starters
- ordering goods and services
- processing purchase orders and invoices
- maintaining accurate databases and trackers
- liaising with payroll and HR on confidential personnel matters

You will be joining a team of like-minded administrators who go above and beyond to provide the best possible service and, in return, we will give you:

- 33 days' holiday a year (inclusive of public holidays)
- A supportive training and development programme
- A benefits package including options of a pension scheme and life cover
- Celebration Hub - online discount scheme for well-known high street retailers nationwide
- Free parking
- Private kitchenette and spacious staff breakout area

**Experience**

Essential
- 5 years Administration experience
- Experience of working in a busy, fast-paced office environment
- Excellent organisational skills, delivering to deadlines and ability to work under pressure
- Excellent standard of verbal and written communication
- Excellent interpersonal skills, able to communicate effectively with a range of individuals and roles
- Ability to set and work to clear priorities
- Experience and competence in use of Microsoft system tools
- Ability to manage own time and workload effectively
- Attention to Detail
- Team Working
- Planning and Control
- Delivering Excellent Customer Service
- Able to work unsupervised

Desirable
- NVQ Level 3 Business Administration or equivalent
- Experience of working in HR or Payroll
- Experience of working in a police environment
- Experience of working in a clinical environme