Credit Controller
3 days ago
Our client is recruiting for a credit controller to start as soon as possible for an exiting 12 month FTC which could lead to a permanent position.
**Client Details**
Our client is a health care company based in Burton on Trent.
**Description**
- Highlight any non-payment accounts to Credit Manager by means of an escalation with details of chase history, current overdue levels and escalation contact details.
*Organise workloads to ensure aged debts are targeted whilst ensuring volumes are captured for month-end and covenant periods.
- Strive towards individual and team targets and support credit manager with accurate cash forecast.
- Point of contact for all invoice disputes capturing sufficient data for query, billing and pricing team to perform required investigations.
- Ensure all invoice disputes are logged as problems, ensuring all fields are completed correctly and required information supplied/attachments added.
- Investigate validity of ongoing re-disputed items by liaising with customers before sending to query team.
- Ensure resolved disputes are included as collectable items within cash collection strategy.
- Liaise with external third-party payment bureaus to manage payment levels
- Account manage issues, requirements and reporting needs of customers
- Complete agreed weekly & monthly administration and reporting outlined as requirement by customers.
- Attend customer/site visits to discuss complex queries or specific contract requirements.
- Ensure receipt of monthly account statements
- Ensure full and accurate records are kept of all customer interactions via account notes in Get Paid.
- Interact with Credit Manager regarding any suggestions for changes to processes which would make the department more efficient and increase company cash flow.
- Maintain customer and patient confidentiality at all times as per information governance.
- Support in credit control administrative duties during periods of absence, holidays, late cover
**Profile**
- Experience in credit control or sales ledger and working in a fast paced and high volume environment
- Experience in reconciliation and query resolution and common computerised accounting systems
- Experience with direct customer interaction
- Action oriented: comfortable working in a fast paced environment with a high volume of transactions.
- Excellent communication skills across all areas of business
- High degree of accuracy and attention to detail in work
- Self-motivated and energetic approach to work
- High level of numeracy and analysis with developed numerical reasoning
- Ability to remain calm and under pressure
- Excellent IT and MS Office skills with particular skills in Excel
**Job Offer**
Hybrid working role with 2 days in the office per week
Large company with great benefits and progression available
Free parking
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