Interim Head of Compliance

1 day ago


Wilmslow, United Kingdom Willow Resourcing Full time

Reporting directly into the CEO, this is a really broad role that will involve
- Continuing to design/customise and implementing policies and processes in line with FCA feedback to obtain authorisation, with the help of an external Compliance consultancy.
- Covering all aspects of compliance, including recruitment and training processes and records, sales scripts, marketing materials and websites, customer documentation, call monitoring, GDPR, Bribery & Corruption, risk management, FCA liaison and reporting,complaints etc.
- High-level discussions regarding compliance strategy, design of new products, potential acquisitions, FCA strategy etc.
- Meetings with the FCA and liaison with external Compliance consultants.
- Management of routine compliance processes within Sales, Ops, IT, Finance, marketing departments
- Rolling your sleeves up to listen to calls, design documents, resolve customer disputes and being available for advice around the office.



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