Customer Service and Internal Sales Manager

1 week ago


Halifax, United Kingdom Huntress Full time

**Customer Service and Internal Sales Manager**

**Up to 45k Base Salary**

**10% Annual Bonus**

We have an exciting opportunity for an experienced customer care and internal sales specialist to join and manage a small team of 9 staff for a market leading engineering company in Halifax.

The role will involve:

- Managing the customers service and sales order processing team, adhering to SLA's and KPI's
- Acting as the lead in continuous improvement of the order processing and sales process
- Proactive business development including prospecting, cross selling and recovering lapsed accounts
- Monitor, coach and develop your team, addressing and performance issues
- Negotiating pricing and managing any complaints
- Have proven experience managing a successful Customer Service Department
- Demonstrated background in Internal sales/business development
- Possess strong leadership skills with the ability to motivate others to achieve objectives
- The ability to work well under pressure and experience of working in a role that requires resilience
- Experience with SAP would be an advantage

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.



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