Office Supervisor

1 week ago

Leeds, United Kingdom Cerebro Consulting Full time

Our client are a leading food processor and distributor having nation wide presence. They are currently seeking an Office supervisor to support the depot manager in the smooth running of the office administration and customer accounts.

**Core Responsibilities**:

- Maintain weekly checks on the aged debt and liaise with the depot manager should any customer deliveries be placed on hold, due to unmanageable debt
- Ensure that all stock discrepancies are thoroughly investigated, and the root cause is established and reported
- Daily checks are carried out on cashbook entries and the balancing cash figure.
- To monitor the cash procedure and security
- To evaluate sales, accounts receivable, bad debt, variances, lost customers and any other issues raising a concern or jeopardising company integrity, with the depot manager on a weekly basis
- Ensure that the office staff are fully trained in their responsibilities
- To assist in HR matters relating to recruitment, training and staff discrepancies
- Manage office staff holidays and subsequent cover
- To escalate to the Depot manager any issues relating to serious customer services issues and driver/customer conflicts
- To support the site manager in any administrative tasks to support depot supervision, as and when required, including associated administrative tasks
- To ensure the commitment set out in the company Food Safety and Quality Policy is responsibly implemented within the business operations.

**Key requirements**:

- Proficient in Microsoft office, namely Excel
- Experience working in an accounts department or in a credit control capacity
- Skilled in handling customer/ staff issues in a sensitive and professional manner
- Good communication skills both written and verbal
- Able to display team leadership qualities and successful project completion abilities

**Working Pattern**:

- 5 days per week, between Mon - Sat, with Thursdays off
- Core daily working hours are 7.30 am to 3.30 pm (40 hrs per week)

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