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Barista/wait Staff
2 weeks ago
**About us**
The Bath Deli Co 3 shops/cafes in Bath.
THE ABBEY DELI.
The Abbey Deli is situated in the centre of Bath on Abbey Green - the beautiful cobblestoned area just behind Bath’s majestic Abbey and also home to the historic Plane Tree which dates back to 1793.
This café and coffee house is currently in the spotlight after featuring in the Netflix Blockbuster ‘Bridgerton’’ as the Dress and hat shop “Modiste” owned by the alluring Madame Delacroix - the go to place for the Tons of Bridgerton.
THE WIDCOMBE DELI.
Since opening Widcombe Deli in January 2017, owners Nicky and Jon Ison have received a very warm reception and have a whole host of loyal regular customers. The café and coffee house seats around 30 guests and serves delicious homemade foods baked on the premises.
THE LARKHALL DELI.
This lovely café and coffee house situated right in the centre of the thriving, artisan area of Larkhall village become part of the deli tribe in the late summer of 2019. locally produced foods - cooking from scratch where possible and always trying to support independents from the local areas.
Specialities include Quiches and home made tarts with fabulous cakes and cream teas and benefits from being fully licenced too.
Abbey, Widcombe and Larkhall Delis are independently owned cafés in Bath. We offer breakfast, lunch and outside catering with a passion for home cooking.
Key Responsibilities will include:
**Preparing and making coffee to trained standards and serving food, tea and drinks plus collecting money. (till operation)**
Ensuring the cafés are fully stocked and can meet the menu at all times, notifying the Manager or kitchen staff of any shortage.
Clean the café areas, inside and outside and ensure they are safe and hygienic at all times. (following Covid-19 guidelines)
Check that all café facilities, equipment or furnishings are in good order and to report any damage.
Follow the normal operating plan, ensuring correct opening and closing times and setting up and clearing down as required and specified.
Assist with preparing food for bookings, ensuring these are ready on time.
Monitor expenditure, stock, wastage and use-by dates
Ensuring the completion of daily financial paperwork and cash handling and that all expenditure is covered by an invoice or receipt.
Respond promptly and professionally to any customer feedback, comments or complaints.
Welcome anyone who enters the building when you are on shift regardless of what you are doing
Be familiar and up-to-date with all policy and procedures in particular our safeguarding policies.
Uphold the highest standards of health and safety, cleanliness and professionalism and use your own initiative to respond quickly to issues or challenges that may arise when you are on duty.
Act as a role model for all staff, inspiring them to engage in the services and understand and appreciate the practicalities of running a cafe (behaviour breeds behaviour)
Supervise and operate opening up/closing down procedures
Challenge and inform management regularly
Any other duties as would be expected of a café worker
Availability to work within opening hours (including weekends and holidays)
Excellent communication skills with the ability to manage and motivate a team
Manage day-to-day operations of the cafes and be able to attend both sites if required
Hire and train staff and baristas where appropriate
Help train employees on drinks preparation and proper use of coffee equipment and food prep if necessary
Maintain and update records of daily, weekly and monthly EHO standards
Suggest new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks) - have a knowledge of the competition
Advise staff on the best ways to resolve issues with clients and the team and deliver excellent customer service at all times
Ensure all cafe areas are clean and tidy and all daily tasks and routines are met and approved
Dress and Uniform to be clean, tidy and appropriate at all times - an apron must be worn with our logo on it if possible. Personal hygiene to be exemplary and hair, makeup, clothing to be appropriate.
Nurture friendly relationships with customers to increase loyalty and boost reputation.
Work experience as a Cafe Manager/supervisor/worker or Barista essential
Hands-on experience with professional coffee machines essential
Food Hygiene Level 2 certificate essential
Additional certification (e.g. in Business Administration or Hospitality) is a plus
**The Bath Deli Co provided the following inclusive hiring information**:
- Women-led organisation
- LGBTQ+ friendly workplace
- Age-inclusive
**Job Types**: Full-time, Permanent
**Salary**: £9.00-£11.00 per hour
Additional pay:
- Tips
**Benefits**:
- Casual dress
- Discounted or free food
Schedule:
- 8 hour shift
- Weekend availability
**Experience**:
- Barista: 1 year (required)
