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Technical Administrator
2 weeks ago
A Technical Administrator is expected to undertake a range of administrative and clerical duties within a department. You will have a good understanding of systems, processes and procedures and their importance within the general operation of the department.You will typically have experience in a clerical/administration environment.
The role holder is responsible for:
- Undertaking a range of clerical and administrative duties within a department to ensure the smooth running
of the department.
- Processing documents and information received from a range of sources and managing the data within
company systems.
- Collating and extracting data and producing routine reports, schedules, summaries and letters for internal
circulation or for customers and suppliers.
- Identifying and undertaking initial investigation into discrepancies and shortages relating to products or
services, this could involve statistical information, document control or physical stock control.
- Dealing with internal stakeholders, customers and suppliers and exchange information in order to clarify a
situation, e.g. placing orders, arranging appointments, deliveries, etc.
- Obtaining and verifying data including carrying out checks and obtaining authorisation for finalising
documents.
- Maintenance and storage of technical documentation, keeping filing systems up-to-date to ensure
traceability so that information can be readily retrieved.
- Having a clear understanding of Health, Safety & Environment (HS&E) requirements within the workplace
and proactively facilitate any health and safety actions in support of a compliant office environment.
- Having a clear understanding of relevant document management systems ensuring that all quality standards
are met.
Knowledge:
- Some experience of providing an administrative service.
- Experience of building and maintaining effective relationships with teams, and internal and external
stakeholders.
- An understanding of how to deal with Confidential Information and how to store appropriately.
- Basic knowledge of a range of work routines, procedures and systems across a discipline.
- An understanding of how the function collectively works together in order to meet its objectives and the key stakeholders involved.
**Skills**:
- Basic administrative skills:
- Ability to process and manipulate data and format to meet customer requirements,
- Utilise relevant management systems, ensuring the data is safely recorded and stored,
- Take actions at meetings and or attend and participate when required.
- Good working knowledge of Microsoft Office.
- A basic working knowledge of relevant Company IT Systems.
- Experience of using digital communication mediums.
- Ability to adopt a proactive approach to problem solving with support.
- Good planning and organisational skills SMART (Specific, Measurable, Achievable, Realistic and Timed) time management skills.
- Able to effectively communication information in a logical and concise way that is appropriate to all internal
and external stakeholders.
- the ability to look after multiple diaries in Outlook
Qualifications:
- Experience in providing an administrative service.
- Good standard of general education.
- Apprenticeship in Business Administration Level 2 or equivalent.
Morson is acting as an employment business in relation to this vacancy
Administration; filing; e-filing; GDPR; secretarial; data entry; data input; Excel; Word; Outlook; Access; MS Office; booking system; business support; database management; diary management; minute taking; document control
