Senior Personal Injury Specialist

**Senior Personal Injury Specialist**
**Location**: Salford Quays, Manchester

We’re BT6 Resourcing, an innovative recruitment partner helping organizations secure top talent in the insurance and technology space.

Are you a specialist in handling complex personal injury claims? Have you also gained expertise in settling Scottish and Northern Irish claims? If you’re seeking your next career move, we have an exciting opportunity for you

We’re looking for a skilled and experienced **Senior Personal Injury Specialist** to join **our client**, a growing organization committed to delivering exceptional outcomes for their customers.

As a Senior Personal Injury Specialist, you’ll play a key role in supporting customers through their PI claims journey, from initial contact to case resolution. You'll bring expertise, empathy, and a proactive mindset to build strong relationships and ensure the best possible outcomes. Experience in defending claims and handling jurisdictional claims is highly valued.

**Core Skills Required**
- **Investigative Mindset**: Handling personal injury cases will require you to gather facts, study legal documents, and conduct detailed investigations to build strong claims cases.
- **Excellent Communication**: Interact effectively with clients, insurance companies, and claimant solicitors. You’ll also compile and deliver training and act as a mentor and referral point to Personal Injury Handlers.
- **Analytical Thinking**: Assess evidence, analyse complex situations, and make informed decisions while evaluating PI claims and litigation trends.
- **Negotiation Skills**: Confidently negotiate settlements with various parties to achieve fair and timely resolutions.
- **Deadline-Driven**: Manage deadlines for filing documents, responding to inquiries, and meeting claims requirements.

**What’s Involved**
- Manage a portfolio of moderately complex personal injury and third-party motor claims within authority levels up to £125,000, including:

- Serious bodily injury and psychological trauma claims.
- Vulnerable road user claims (e.g., pedestrians, motorcyclists, cyclists).
- Specialized claims, including e-scooter cases.
- Scottish and Northern Irish jurisdictional claims.
- Initial fraud concerns (e.g., LVI) and cases managed within injury and credit hire portals.
- Handle a small caseload of development files outside your authority limit under supervision from the Large Loss team.
- Ensure accurate reserve setting, liability agreements, and adherence to case law and accident circumstances.
- Authorize claims payments within authority levels and proactively assess litigation cases, tracking trends, and identifying process improvements.
- Act as a mentor and referral point for Personal Injury Handlers, assist with new-starter training, and participate in internal audits.
- Develop and maintain strong relationships with colleagues and business partners while upholding compliance with company policies and values.

**Experience & Knowledge**
- Advanced experience handling personal injury claims, including indemnity validation, liability resolution, quantum assessment, and settlement.
- Expertise in working with third-party injury claims, including interactions with claimant representatives (e.g., solicitors, accident management companies).
- Strong understanding of RTA liability, litigation processes, and applicable case law.
- Familiarity with MOJ and OIC portals.
- Comprehensive knowledge of English, Scottish, Irish, and foreign law as it applies to technical motor claims and legal fields.

**Skills & Behaviours**
- Excellent communication, negotiation, and influencing skills.
- Strong organizational and time-management capabilities.
- Effective auditing, coaching, and mentoring skills to develop colleagues and identify training needs.
- Proactive, self-motivated, and detail-oriented.
- Confident in presenting complex information and collaborating effectively with others.

Are you up for the challenge? If this sounds like your next step, click **Apply** to start your career journey with us at BT6

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Do you have experience from a Motor insurer or Law Firm handling and settling Personal Injury Claims?
- Have you managed and settled claims in a value excess of between £55,000 to £125,000?
- Have you used MOJ and OIC portals?
- Do you have Solicitor or Insurer defendant experience?
- Do you have Liability and Indemnity Experience?

Work authorisation:

- United Kingdom (required)

**Location**:

- Manchester (required)

Work Location: Hybrid remote in Manchester