Receptionist

**Who Are We?**

T&P_m_ is one of the world’s leading full service creative and media agencies, connecting talent and tech to drive growth for brands. Formed by the integration of The&Partnership and mSix&Partners, it brings together content and distribution into a single, holistic end-to-end marketing solution. Backed by WPP and GroupM and combined with the agility of an entrepreneurial Partner-led mindset, the multi-discipline agency spans four continents with 45 offices and over $1.2 billion dollars in billings globally. As an early adopter with the first ever AI-generated TV ad for Lexus in 2018, T&P_m_ is focused on harnessing AI across all its outputs with its 1,900 people already trained on WPP’s proprietary AI platform Creative Studio, to deliver enhanced outcomes for clients.

We believe in The Power of &, connecting talent & tech to fuel brand growth. Our teams blend creative, media, experience and technology specialists from across our marketing practices. The performance mindset of these teams optimises to business outcomes in every channel, fueled by the latest innovations in AI. Working alongside our clients’ marketing departments, we deliver ‘&mplified Creativity’ to solve their business and brand challenges seamlessly, creatively and efficiently.

Ultimately of course, we are our people. They’re the most important part of our business, so we want to make a lasting impression on them in the same way they do on us, by striving to become the most important place in their careers.

That’s why we do our best to build strong communities around them; provide the best possible opportunities for them to develop & grow; and empower them to make a difference to their clients and the world at large. Our strengths often lie in our differences, so we challenge and champion each other and our clients, to be the very best we can be.

**The Role**

We are looking for an experienced receptionist to join out Front of House team.

In a constantly busy and bustling environment we are looking for someone with a friendly and positive demeanour who is happy to work in a team to deliver the best service to clients and colleagues with confidence & verve/enthusiasm and a can-do attitude.

Hours: 10am -7pm (this may be 8am-5pm on occasion).

**As Receptionist you will be responsible for**:

- Overseeing the front of house as part of a team, making our reception area and ground floor space look and feel welcoming, clean and tidy at all times.
- Meeting and greeting all visitors and building relationships with our key clients.
- Answering the telephone and fielding enquiries.
- Managing the meeting room calendars, being observant of clashes and double checking meetings are still taking place, ensuring that any requirements are logged.
- Ordering catering for meeting rooms ensuring that all dietary requirements are covered.
- Setting up catering and any other requirements for meetings, such as stationary/ equipment/ additional seating.
- Co-ordinating all outgoing and incoming courier and postal deliveries, ensuring that they are properly logged, and the recipients informed.
- The recording of all incoming and outgoing IT equipment.
- Supporting the wider office services team as and when needed.

**Core Skills**
- Previous Reception experience
- Excellent customer service skills
- Friendly and approachable demeanour
- Enthusiastic and willing to show initiative with a pro-active approach to new challenges
- Reliable and organised with keen attention to detail
- Positive and calm under pressure
- Proficient in relevant software packages, such as Outlook, Excel and Word
- Able to prioritise the workload effectively and willing to ask for help when needed

**T&Pm embraces and celebrates diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide creative agency that represents global clients. The more inclusive we are, the more brilliant work we can create together.