Quality Monitoring Officer

1 week ago

Omagh, United Kingdom North West Care and Support Full time

**JOB DESCRIPTION**:
**DUTIES and RESPONSIBILITIES**
- To carry out service quality monitoring on behalf of NW Care, including onsite visits and Service User telephone monitoring.
- To attend Service User reviews and contract monitoring reviews.
- To follow up and record any issues/complaints that may arise with Service Users or relatives including the referring of complaints to the Registered Manager for investigation.
- To refer all information gathered through monitoring to the Registered Manager for auditing purposes and to make recommendations for improving on any under-performance identified, via a monthly quality monitoring report.
- To monitor staff and Service Users in accordance with quality monitoring schedules and monitoring standards.
- To carry out Health and Safety risk assessments in line with legislation and company Health and Safety Policy.
- To promote the Aims and Objectives of NW Care as defined in the company Statement of Purpose.
- To adhere to all company policies and procedures.
- To maintain the confidentiality of information as per company Confidentiality Policy and GDPR Legislation.
- To attend Care Management reviews when required.
- To report to the Registered Manager regarding quality issues or concerns regarding any part of the company systems and processes.
- To ensure reports, action plans and quality improvement plans are completed and submitted within agreed scheduled times.
- To participate in performance reviews and development planning.

**ESSENTIAL**:
**ESSENTIAL CRITERIA**

The following are-
**ATTRIBUTES**

**ESSENTIAL**

**METHOD OF ASSESSMENT**

**QUALIFICATIONS & TRAINING**
- QCF Level 3 in Health & Social Care or above

**EXPERIENCE**
- Previous experience in monitoring and compliance of quality systems and processes

**REGISTRATION**
- Registered with the NI Social Care Council and/or registration with the Nursing Midwifery Council

**KNOWLEDGE**
- Provides evidence of past personal and professional development
- Provides evidence of knowledge of quality assurance systems and RQIA minimum standards
- High standard of accuracy
- Flexible in working hours to respond to business needs

Interview

**DESIRABLE**:
**DESIRABLE CRITERIA**

These will**ATTRIBUTES**

**DESIRABLE**

**METHOD OF ASSESSMENT**

**EXPERIENCE**
- QCF Level 4/5 in Health and Social Care or equivalent**ADDITIONAL INFORMATION**:
NW Care wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of gender, sexual orientation, religious belief, political opinion, marital status, age or disability.

  • Omagh: Quality Monitoring Officer

    2 weeks ago

    Omagh, United Kingdom North West Care and Support Full time

    **JOB DESCRIPTION**: To ensure NWCare Service Users receive delivery of care in accordance with company policies and procedures and in line with company Aims and Objectives. He/she is responsible for carrying out quality monitoring, health and safety risk assessments in line with legislation and company Health and Safety Policy, staff monitoring and spot...

  • Catchment Officer

    6 days ago

    Omagh, United Kingdom Ballinderry Rivers Trust Full time

    PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Catchment Officer FLOW Project Location: Cookstown, County Tyrone (Office) & Swanlinbar/Claddagh River Catchment (Project) Salary: £32,000 £35,555 + up to 9% pension contribution & life assurance Contract: Full-time (37.5 hrs/week), Fixed-term for 2.5 years (with potential extension) Join...

  • Quality Controller

    2 weeks ago

    Omagh, UK, United Kingdom Hunter Savage Full time £26,277 - £27,411 per year

    Job DescriptionWe are currently recruiting on behalf of a leading food processing company, who are seeking a Quality Controller to join their Retail Packing Facility based in Omagh, Co. Tyrone. This is an exciting opportunity to become part of a well-established business with a strong presence in the UK and Ireland.As a Quality Control Operative, you will...

  • Environmental / Sustainability Officer

    4 days ago

    Omagh, United Kingdom Foyle Food Group Full time

    **Key skills** - **Sustainability or Environmental Management qualification at degree level or above** - **Extensive knowledge of ISO 14001** - **Previous experience in sustainability management** - **A passion to drive sustainability and environmental management** - **Strong analytical and problem-solving skills** - **Strong interpersonal skills** **If you...

  • Team Leader

    1 week ago

    Omagh, United Kingdom North West Care and Support Full time

    **JOB DESCRIPTION**: This role will involve supporting the Registered Manager/Area Service Manager/Quality Training and Monitoring Officer overseeing the provision of high-quality care to clients in their own homes. - Assisting the Area Service Manager in the supervision of a team of Domiciliary Care workers - Monitoring and supporting the care delivery for...

  • Area Security Officer

    2 weeks ago

    Omagh, United Kingdom G4S Technology Full time £24,000 - £30,000 per year

    Area Security OfficerLocation: omagh / Strabane and surrounding area's Hours of work full time Pay rate £12.60 per hour ( claimable mileage)Shift patterns - flexible due to covering multiple sitesAbout the Role:We are seeking a proactive and customer-focused Area Security Officer to join our dedicated team providing security and customer service across...

  • Health and Safety Service Support Officer

    1 week ago

    Omagh, United Kingdom Education Authority - Northern Ireland Full time

    PERSON SPECIFICATIONNOTES TO JOB APPLICANTS1. You must clearly demonstrate on your application form under each question how and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria where relevant.2. You must demonstrate how...

  • Senior Clerical Officer

    1 week ago

    Omagh, United Kingdom Education Authority Northern Ireland Full time

    JOB DESCRIPTIONPOST TITLE:Senior Clerical OfficerLOCATION: Name of schoolRESPONSIBLE TO: The School PrincipalRESPONSIBLE FOR:Maximum of five staff (see paragraph 1 below).JOB PURPOSETo provide administrative clerical and secretarial support to the Principal school staff and Board of Governors and assist with the organisation and management of the school...

  • Health and Safety Service Support Officer

    5 days ago

    Omagh, United Kingdom Education Authority Northern Ireland Full time

    JOB DESCRIPTIONJOB TITLE: Health and Safety Service Support OfficerREPORTS TO: Health and Safety Service Co-ordinatorRESPONSIBLE FOR: The post-holder will ensure effective operational support to the Health and Safety Service Co-ordinator and the Senior Health, Safety and Emergency Planning Manager in all duties associated with the post.JOB PURPOSE:The...

  • Civil Site Supervisor

    2 weeks ago

    Omagh, United Kingdom AWC Staff Services Ltd Full time

    Our client are one of the UKs leading building and civil engineering contractors, due to new contracts they are looking to recruit a Civil Site Agent. The Site Agent will be initially working on a project in Omagh, Northern Ireland for the coming years whilst reporting to our Dublin office, with the opportunity to move to other projects upon completion. For...