Bar and Waiting Team Member

6 days ago

Alderley Edge, United Kingdom J.W. Lees Full time

BAR AND WAITING TEAM MEMBER
- Alderley Edge Hotel, Alderley Edge, Cheshire, United Kingdom
- Permanent
- £10 per hour, Tips, profit share, discount card

**Hotel Receptionist Vacancy - £10 per hour - Full time - Alderley Edge**

We are looking for Bar and Waiting Team Members to join our fabulous team at the Alderley Edge Hotel in Alderley Edge.

**What we offer our Hotel Receptionists**:

- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- A fair share of tips
- Annual profit share, ensuring you share in the success of the company
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

**What a Hotel Receptionist does at JW Lees**:

- Meet and greet guests and visitors to the Hotel
- Manage face to face, on line and telephone bookings
- Check all reservations and room allocations
- Handle guest queries and requirements
- Check guests in and out of the Hotel
- Prepare restaurant reservations
- Maintain occupancy levels on the computer system
- Manage the computer system including room rates and changes
- Deal with customer requirements, complaints and service issues
- Handle cash and card payments
- Ensure a safe environment in which to work; report any hazard or maintenance defects immediately
- Maintain a high standard of personal appearance

**Where you will be working**:
With 50 stunning bedrooms and our superb Grill on the Hill restaurant offering a relaxed dining experience for up to 70 guests, the Alderley Edge Hotel is an iconic Cheshire institution. Our brigade of talented chefs work with the best fresh produce in our well equipped kitchen under the leadership of talented head chef, Dan. With great facilities and an open pass, it’s a great place to work. You will have the opportunity to constantly develop and progress your career. We also offer a Lounge Bar menu and banqueting and events for up to 120 guests. Front of house, we offer a superb range of quality cocktails, excellent wines and premium spirits. We’re a close-knit team who strive to provide the very best in customer service. Whether back of house or out front, under the leadership of General Manager Linda, you will have the opportunity to be your best every day all whilst working as part of a fun and friendly team. We are located close by to all major motorway networks & are easily accessed from Wilmslow, Macclesfield, Stockport, Knutsford and south Manchester. Come and join the team

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