Administrative Assistant

3 days ago

Blackpool, United Kingdom Enexus Energy Ltd Full time

**The Role**:
Are you passionate about supporting a fast-paced and innovative environment? Do you thrive on organisation and possess excellent communication skills? If so, this could be the perfect opportunity for you The role involves query management, logging, raising and resolving cases. Acquiring various data and assisting with the tendering process via data checks. This role includes engaging with clients in order to deliver a positive end to end customer experience.

**About Enexus Energy**:
Enexus Energy is a leading player in the energy sector, committed to creating a sustainable future for businesses of all sizes. Our team is at the forefront of driving positive change, and we're seeking a dedicated Administrative Assistant to contribute to our success.

**Job Duties**:

- Deal with customer enquiries
- Raising & Resolving cases with suppliers
- Update customer information
- Track and process Service Call requests in
- Performing administrative tasks assigned by the Customer Support Team Leader.
- Ensure high levels of customer satisfaction.
- Work closely and effectively with all colleagues on all administration tasks associated with operations & commercial management.
- Provide a high level of accuracy and attention to detail across all performed tasks.

**Desirables**:

- Proven experience as an Administrative Assistant or in a similar role.
- Excellent organisational and multitasking skills.
- Strong written and verbal communication abilities.
- Commitment to providing an excellent customer service for all clients
- Ability to work independently and collaboratively in a team.
- Experience with Microsoft Office and Dynamics
- Ability to handle both enjoyable and challenging conversations.
- Aptitude to manage and understand energy invoices and data.
- Industry experience is required.

**What We Offer**:

- Competitive salary £22-25k
- 23 days holidays plus bank holidays.
- Christmas shut down.
- Company Pension Scheme
- Early finish Friday
- On-site parking
- Opportunity for professional growth and development.
- A positive and inclusive work culture.
- The chance to contribute to a sustainable and impactful industry.

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Blackpool (required)

Ability to Relocate:

- Blackpool: Relocate before starting work (required)

Work Location: In person

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