Online Business Support Assistant
5 days ago
At Connect Design we specialise in transforming educational and business resources to ensure accessibility for all. With over 35 years of experience, Connect Design delivers high-quality braille, large print, audio, and easy read solutions, empowering everyone to access vital information.
Our sister company Connect Training offers immersive learning to develop management skills, support teacher training & promote diversity, equity & inclusion, our innovative approach allows impactful training to be delivered with ease.
Due to business growth, we are seeking a dynamic and organised Online Business Support Assistant to join our team, where you will play a crucial role in supporting the development of our online business.
Your responsibilities will include enabling the delivery of marketing plans, supporting with the growth of our online business across both of our companies: Design & Training. Working with social media, websites & other software/tools to generate leads & convert through to sales.
Key to the role will be successfully managing communications, and handling sales inquiries with efficiency and professionalism.
You'll thrive in this role if you excel in managing multiple tasks independently, as part of a wider team on marketing projects & working proactively to support business development.
Proficiency in Microsoft Office and exceptional communication skills are essential, along with a proactive mindset and the ability to adapt quickly to evolving priorities.
If you're ready to contribute your administrative expertise to a vibrant and growing organisation, we encourage you to apply.
You will work across both our companies - Connect Design and Connect Training under the management of the Executive Assistant.
Role Responsibilities
- Helping to manage incoming sales enquiries and support the _Online Business Manager_ with the sales process across Design and Training
- Managing high volumes of work in an independent manner
- Handling data and producing reports for the _Online Business Manager_
- Liaising with all internal and external stakeholders
- Working on the companies social media presence: producing posts, scheduling & engaging with followers.
- Updating the companies website, lead pages & SEO
- Supporting with the delivery of online courses & support materials
Experience Required
- Previous experience in an administrative role
- Strong organisational skills and able to multi-task
- Confident liaising with staff and working within a team
- Advanced knowledge of Microsoft Office, including Word, Excel, PowerPoint, Outlook and SharePoint.
- Excellent written and verbal communication skills
- Must have a proactive approach and use initiative
- Minute taking capabilities
- Experience producing & posting on company social media including LinkedIn, Facebook, Instagram, Twitter & YouTube.
- Working with an online business would be advantageous
Full time, 8.30am-5pm, Monday - Friday
28 days holiday including bank holidays
Pay: £23,000.00-£24,000.00 per year
Ability to commute/relocate:
- Nantwich: reliably commute or plan to relocate before starting work (required)
**Language**:
- English (required)
Work Location: In person
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