Deskside Support Analyst

1 week ago


City of London, United Kingdom Picture More Full time

**Deskside Support Analyst**

Are you a 2nd line support analyst looking for a new challenge?

Do you thrive providing face to face and hardware support in a professional environment?

**Responsibilities**:

- Provide 2nd line technical support, ensuring all issues are documented and resolved.
- Work with the team to manage all local hardware assets and assist with hardware upgrades and tracking
- Provide support for audio visual/video conference meetings and events

Essential Skills and experience:

- At least 3 years’ experience in a desk-side support role within a law or professional services firm.
- Proficient in Microsoft Office products.
- Experience with MDM tools
- Strong knowledge of hardware, printers, mobile devices and laptops.
- Strong customer service skills and the ability to work well under pressure.

**Location - 5 days onsite (Central London)**

Environment: Office 365, Windows 10, AD, Azure, ITIL framework

If this sounds of interest hit 'APPLY’ now.



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