Recovery Claims Handler

About Us:
Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.

Overview:
**Claims Handler (ULR)**
- Based within our Strata Solicitors in Northamptonshire, you will be reporting directly to the Claims Team Manager within the motor claims handling team. You will be handling your own caseload to recover as quickly as possible that client’s uninsured motor losses._

**Responsibilities**:
**Primary Responsibilities**:

- Opening claims on the office case management system / conducting initial enquiries.
- Sending letters of claim and telephone/correspondence negotiation with third parties and third party insurers to achieve settlement in the quickest possible time.
- Issuing court proceedings where required, and conduct of litigated claims to settlement or conclusion.
- On all own handled claims ensure full compliance with all office protocols, client service level agreements and client “key performance indicators”.
- Achieving on all own handled claims 100% data integrity compliance on the office case management system.
- Working within and supporting the team achieve and maintain full compliance with all office protocols, client service level agreements and client “key performance indicators”.
- Delegation and supervision of appropriate tasks to the Claims Administration Assistants.
- Full compliance with all financial transactions/Solicitors Accounts Rules.
- Maximise fee earning opportunities without prejudicing client recoveries

Qualifications:
**Essential Skills**:

- Motor uninsured loss recovery handling in a legal / insurance / claims management environment.
- Demonstrable self-motivation and initiative.
- Ability to work independently as appropriate but within a defined structure and to work effectively with Peers and Managers.
- Able to display clear communication skills
- The willingness to accommodate unexpected situations with flexibility in working extra hours, etc.
- In order of preference:

- 5 GCSEs including English and Maths; all at grade C or above (or equivalent)
- A Law degree/ Insurance Qualification (or equivalent)

**Why Strata?**

Additional Information:
**Gallagher is Disability Confident Committed.** We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

If this sounds like somewhere you’d like to join, we'd love to hear from you