Mental-health Night Service Manager

3 days ago

Warrington, United Kingdom People Solutions Group Limited Full time

What's in it for me?

My client are a UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.

They are looking for a Mental-Health Night Service Manager to support, guide and work with advisers to enable the delivery of an outstanding suicide prevention helpline. This is a permanent role with a truly fantastic support network.

Part Time and Full Time hours Available (Nights)
Between 00:00 am and 09:00 am Monday - Sunday on a 4 week rotational basis allowing for weekends to be worked alternatively.
Full Time Salary of £32,910
Part Time Salary of £22,854

Day to Day Duties
As a Mental-Health Night Service Ma your duties will include:

- Provide the team of advisers with leadership, guidance and support through effective line management, recruitment, mentoring, training and coaching.
- Manage and empower a team of advisers to deliver high quality individualised support for all service users
- Plan and manage the daily rota and shift cover to ensure staffing of our helpline is sufficient to meet demand for the service.
- Manage and co-ordinate all other resources required to effectively and efficiently deliver the helpline service.
- Deliver our helpline services on a 7-night shift system including weeknights and weekend nights
- Support a range of clients via multichannel communications adhering to the remit of service at all times.
- Act as a clinical referral point for adviser queries arising from our helpline services, including providing an on-call service where appropriate
- Proactively support the charity Designated Safeguardin

Essential Skills
As a Mental-Health Night Service Manager you should:

- Degree level or professional qualification in any of the following: Social Work, Health, Nursing, Community Work or related discipline
- Proven track record of building and managing an effective team, supporting their development and managing their performance.
- Previous successful experience of working in suicide prevention or mental health
- Awareness of current research / studies in suicide prevention alongside knowledge current suicide statistics
- Excellent communication skills and ability to present information effectively.
- Ability to deliver training and presentations to varied audiences
- Awareness of the issues around safeguarding and how these can affect young people and adults at risk.
- Be willing and able to pass a DBS check

Desirable Experience
It would be advantageous as a Mental-Health Night Service Manager if you:

- Qualified in ASIST, Mental Health First Aid
- Masters Level qualification in Health, Nursing, Social Work
- People Management Qualification
- Experience of providing advice guidance and support across multiple communication channels

What training is provided?
Company process, procedure and systems training will be provided

Contact

Phone:

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