Customer Service
1 week ago
**Customer Service & Sales Advisor**
**Nottingham, Nottinghamshire**
**Up to c.£24k per annum + excellent bonus potential**
**Full Time - Working hours to cover 5/7 days with c.2 weekends per month on a rota basis.**
Synced are currently supporting a client operating in the Residential accommodation sector to recruit a Customer Service & Sales Advisor in a residential setting for a seriously impressive building in Nottingham.
You would be based in central Nottingham.
Shifts will include weekend days (Saturday & Sunday) on a rota basis (likely every other weekend).
Job titles can often be different so to clarify, your current job title may be Customer Services Advisor, Sales Advisor, Community Associate, Resident Associate, Resident Services Advisor, Front of House, Receptionist to name a few
Whatever job title you have doesn't matter, what matters are the following personality traits:
100% RESIDENT FOCUSED - this role is all about being the face of the building, building relationships and an amazing residence experience
You will need to be
Warm & friendly, approachable, professional and have an incredible, never ending passion for customer service/journey
In addition, any experience in the 'living/accommodation' sector - PBSA, BTR, CoLiving, Coworking, hospitality is fully transferable.
Outline duties and responsibilities:
- Customer service & customer journey
- Resident care, engagement and satisfaction
- Administration and reporting around bookings
- Sales & Marketing duties including site tours and resident events
- Plus much more
This is a great opportunity for someone who is looking to gain valuable experience within an expanding company with big plans in the residential living sector
Synced are acting as an external talent partner.
**Job Types**: Full-time, Permanent
Pay: Up to £24,000.00 per year
Additional pay:
- Performance bonus
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
- Customer service: 1 year (required)
- Sales: 1 year (required)
Work Location: In person
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