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Medical Secretary

2 weeks ago

Middlesbrough, United Kingdom NHS Professionals Full time

**Job Title: Medical Secretary Band 3 £13.13/Hr**

**Location: The James Cook University Hospital, Marton Road Middlesbrough TS4 3BW**

**Hours: 37.5 Mon - Fri, 8.30 a.m. - 4.30 p.m.**

**We are expecting this placement to last 1 month however it may change due to service need.**

**What you’ll be responsible for**:
Receiving, recording, sorting and distributing any form of communication and take appropriate action including escalation where appropriate.

Receive and make telephone calls to/from patients, relatives, GPs, Wards and other NHS and non-NHS professionals/agencies, follow through all enquiries in a friendly and professional manner.

Acting as a point of contact for patients, carers, relatives and other members of the multidisciplinary team.

Dealing professionally with sensitive and challenging communication

Assist with arranging and administering appointments and clinics as required by the service.

Management of medical records including tracking, tracing, filing and retrieving in line with Trust Policy

Support the management of timely investigative reports/results and escalate to the relevant clinical team

Communicate complex and sensitive information to GPs and / other health care professionals, in relation to patient’s condition and prognosis.

Administer, coordinate and organise diaries and arrange meeting / events, resolving conflict appointments and schedules.

Attend meetings, record and transcribe formal minutes of meetings as and when required

Word processing utilising Microsoft Office communication pertinent to the service

Make travel arrangements for team members in line with the Trust policy as required by service.

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:
Secretarial and administrative experience

NHS Experience

Excellent communication skills

Medical Terminology skills

Audio-typing skills

Minute taking skills

Team player

Ability to prioritise own workload where there are competing demands.

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary
Contract length: 1 month

Pay: £13.13 per hour

Expected hours: 37.5 per week

Work Location: In person