Delivery Driver Assistant

**About us**:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we'd like to make work a special place to be too. We're the UK's most loved bed retailer, so it's important our people feel the love as well.

Together we've been making bedtimes better since 1985, with no signs of hitting the snooze button. We're owned by the world's largest bedding provider, Tempur Sealy, with over 200 stores, 6 central warehouses and 12 delivery centres nationwide.

You'll join our expert team who deliver 14,000 mattresses, bases, and headboards every single week. Now that's a lot of Zzzs. So, if you're bonkers about bed, silly for siestas and keen on your kip, we think Dreams could be the perfect place for you.

Dreams. Love your job.

**The job**:
This is an exciting opportunity to join our delivery service team at Dreams. As a Delivery Driver Assistant, you'll play a key role in serving our customers, ensuring their perfect bed is delivered without a hitch.

Your standard working week will be 38.75 hrs (excluding breaks), however you'll be paid in accordance with total hours worked to allow for variations in daily routes. This includes working Saturdays with a day off in the week. No Sundays

Ready to skip the snooze button and get stuck in? Here's a taste of what you'll be doing day-to-day...
- You'll be out on the road, working alongside a Delivery Driver to fulfil our high-quality home delivery service.
- At every touchpoint during delivery, you'll be acting as a professional representation of the Dreams brand.
- You'll be hands-on in this physical role, so you might be lifting anything from a mattress to a sofa bed, alongside your driver assistant. But don't worry, our vehicles are loaded for you ahead of your shift so you can focus on getting on your way.
- With the help of our training, you'll become an A* assembler. Whilst you build a range of bedroom furniture in our customers' homes, you'll have the opportunity to develop a strong rapport with them.
- Every step of the way, you'll go the extra mile by providing an exceptional service to each and every customer.

**In your dream role, you'll receive**:

- Competitive salary: £11.98 hourly rate
- Bonus: Performance-related monthly bonus to recognise our superstar dreamers.
- Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You'll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction program gives you the best possible start to your career with us, with the opportunity to progress into different business areas as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.

**This is the type of person we're dreaming of**:

- People-first: You will have a friendly and personable nature, with a passion for great service and making our customers happy
- Experience: It would be super handy if you had some knowledge of home delivery services.
- Team player: Every dreamer plays a role in making each day enjoyable, so you'll have a positive work ethic and thrive as a part of a team.
- Resilient: We know things don't always go to plan, so remaining calm under pressure is important.
- Communicator: Using your excellent communications skills, you'll be able to build rapport and establish great relationships with customers and colleagues.
- Willing to learn: To begin with, your ability to follow instructions will be important. As part of your induction, we'll train you to be a top-notch assembler, so being open and willing to learn will be a big help.
- Flexible: You will need to be flexible with your working hours, including working on Saturdays.