Agile Delivery Manager

What is on offer?

About us

Alfred H Knight are an independent provider of inspection and testing services. Established in 1881, AHK operates in more than 40 countries with a well-earned reputation for providing reliable, professional services. We provide specialist services for awide range of commodities within base and minor metals, steel raw materials, ferroalloys, precious metals, platinum group metals, industrial minerals, solid fuels and fertilisers. Our clients include miners, smelters, refineries, traders, financial institutionsand government bodies. We maintain rigorous quality standards to ensure that our operations provide the highest level of services to our clients. We achieve this through compliance with industry standards and regulations for laboratory, inspection and qualitymanagement, including ISO: IEC 17025, 17020, 9001, 14001 and 45001. Our people are our finest asset and as a truly global company, we value diversity, and respect people from all backgrounds.

Do you have what it takes?

To be successful at Alfred H Knight, you will need to display the following:
**Responsibilities**:
Scrum Master/Delivery Manager:

- Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
- Guides and coaches the Scrum team and wider department on agile frameworks and best practices.
- Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
- Act as the point of contact for all communications regarding the Scrum team.
- Work closely with the Business Applications team to handle backlogs and new requests.
- Resolve cross-team conflicts and remove impediments to the Scrum team meeting targets.
- Report on the sprint performance to the senior management team.
- Work closely with the Business Applications team to negotiate urgent requests and challenge the team to adapt and deliver in difficult situations.
- Facilitate internal communication and effective collaboration.
- Escalate key impediments to senior management where supporting teams are causing delays to the Scrum team meeting sprint goals.

Release/Delivery:

- Communicate software updates to all key stakeholders throughout the release cycle.
- Lead and coordinate all phases of pre-release and go-live testing.
- Lead release retrospective meetings and track the progress of action points.
- Report on the performance of the release process to the senior management team.
- Remove impediments to the release process, ensuring any release blockers are actioned in a timely manner.
- Work closely with the development team to understand the challenges of branches and code merges.
- Research new software development and configuration management methodologies to suggest improvements to the release process.
- Lead the deployment of patch updates and ensure due process takes place prior to patch releases.
- Challenge the technical teams to automate and improve deployment, to continuously improve the speed and quality of deployment.

Experience/Background
- 3+ years experience working in a role within Agile Delivery (e.g. Scrum Master, Agile Delivery Manager, Software Delivery Manager, Product Owner, etc.).
- Certified Scrum Master qualification is preferred.
- Exemplifies and promotes Agile values and principles.
- In-depth knowledge of software development lifecycle.
- Expert in the Scrum methodology, capable of explaining Scrum ceremonies in detail.
- Possesses a range of techniques to aid efficiency in Scrum.
- Demonstrable experience facilitating meetings at multiple levels of an organisation and an understanding of facilitation techniques.
- Demonstrable experience dealing with difficult stakeholders and managing stakeholder expectations.
- Experience using tools such as Asana, Redmine, Git and GoogleApps (desirable).

Qualifications/Education

Educated to degree level (high grade) or above.

Language Skills

Spanish - business proficiency desired.

What are the benefits?

We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.