Customer Service Assistant

7 days ago

Penrith, United Kingdom The Cumberland Full time

**The Vacancy**

**The Vacancy**

We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals. Whether it’s our customers that are saving for their future or buying their dream homes, supporting our communities to make a real difference around our region, or investing in our people who want to work hard and realise their career ambitions, we’re here to brighten the lives of those we work for and work with.

**About the Role**

Exceptional service at The Cumberland is something our customers can rely on. Regardless of what’s going on in the world, our customers can trust in us to provide them with the best experience. As a Customer Service Assistant, you will be part of a team which is committed to delivering an outstanding customer experience. In addition to providing an efficient cashiering service, our colleagues are able to spot opportunities to help our customers, talk confidently about our brilliant products and services, and generally look after our customer needs. There will also be opportunities within this role to work collaboratively with other areas across the business.

This role will require travel between Penrith, Keswick & Appleby.

**About You**
- A passion for people and delivering an outstanding customer experience
- Exceptional communication and organisational skills
- Confidence in working in a customer facing environment and motivated to achieve key objective.

**Interested**

The closing date for this vacancy is** 27 September** 2024

**The Company**

We’re here to create a banking experience that’s kinder to people and planet.

Unlike banks, we don’t have public or private shareholders which means we can invest 100% of our profits back into our business. As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities.

**The Benefits**

**Competitive Salary**

We will offer you a competitive basic salary for your role, which is reviewed every year.

**Learning & Development**

We want you to grow in your role. We’ll work together to support your personal and professional development.

**Holidays**

Flexibility to buy and sell up to two holiday days per year, plus extra holiday after 5 years.

**Family Friendly**

We pay competitive maternity, paternity and adoption leave.

**Flexible Working**

We can provide the tools and equipment you need to be able to work flexibly or from home when you need to, depending on your role.

**Pension Scheme**

If you’re eligible, we’ll enroll you into our competitive company pension scheme.

**Health & Wellbeing**

We have a calendar of events and activities throughout the year, Mental Health & Wellbeing champions and Cycle to Work scheme.

**Community Day**

We offer our people an extra paid day off every year to help out local charities and community organisations.

**Social**

We hold regular social events, from annual staples like our Christmas party and quiz, to smaller get-togethers such as walks and shopping trips.

  • Customer Service Assistant

    1 week ago

    Penrith, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Penrith, CA11 8JB **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Assistant

    2 weeks ago

    Penrith, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Penrith, CA11 8JB **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Assistant

    1 week ago

    Penrith, Cumbria, United Kingdom Avanti West Coast Full time £34,942 per year

    Posted 01 December 2025Salary £34,342 after full trainingLocationPenrithJob type Permanent - Full TimeReference037032Job FunctionStations TeamOur stations team at Penrith are looking for enthusiastic individual to join as a Customer Service Assistant - Platforms - Multifunctional.At Avanti West Coast it is our mission to be the transport of choice,...

  • Customer Service Assistant

    2 weeks ago

    Penrith, Cumbria, United Kingdom Cumberland Building Society Full time £20,858 - £21,762 per year

    The VacancyWe want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we're passionate about doing the right thing and helping people achieve their goals. Whether it's our customers that are saving for their future or buying their dream homes, supporting our communities...

  • Customer Service Assistant

    7 days ago

    Penrith, United Kingdom Cumberland Building Society Full time

    **The Vacancy** We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals. Whether it’s our customers that are saving for their future or buying their dream homes, supporting our...

  • Customer Service Assistant

    2 weeks ago

    Penrith, United Kingdom Avanti West Coast Full time

    Posted 01 December 2025 Salary £34,342 after full training LocationPenrith Job type Permanent - Full Time Reference037032 Job FunctionStations Team **Our stations team at Penrith are looking for enthusiastic individual to join as a Customer Service Assistant - Platforms - Multifunctional.** At Avanti West Coast it is our mission to be the transport...

  • Customer Service Assistant

    2 weeks ago

    Penrith, United Kingdom Cumberland Building Society Full time

    We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals. Whether it’s our customers that are saving for their future or buying their dream homes, supporting our communities to make...

  • Customer Service Assistant

    3 days ago

    Penrith, United Kingdom The Cumberland Full time

    **The Vacancy** We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals. Whether it’s our customers that are saving for their future or buying their dream homes, supporting our...

  • Customer Services Advisor

    3 days ago

    Penrith, United Kingdom Halfords Full time

    Age 22+ £10.20 per hour + performance related bonus - Age 21 £9.60 per hour + performance related bonus - Under 21 £8.20 per hour + performance related bonus This position is based at our Penrith store. Core hours are 12 per week plus overtime. Love all things motoring and cycling? Great with customers? Your knack with customers and boundless...

  • Services Assistant

    7 days ago

    Penrith, United Kingdom Sainsburys Full time

    **Location** - Penrith Store, Sainsbury's Supermarkets Ltd 1 Common Garden Square, Penrith, CA11 7FG **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £11.00 per hour **Areas of business** - Retail **Job ID** - 220432 Love food, variety and helping people? Joining our team as a Services Assistant could be the role for you! As...