Customer Care Manager

1 week ago

Studley, United Kingdom 360 Resourcing Solutions Full time

**Key responsibilities as theCustomer Care Managerwill include**:

- Managing the resolution of reported product / installation issues.
- Co-ordinating employed labour force and ensuring their quality of workmanship is of a high standard.
- Attending regular review meetings with our customers.
- Ensuring area performance targets are achieved.
- Administrative duties in accordance with the role.

**As theirCustomer Care Manageryou must be**:

- Able to communicate confidently with people at all levels.
- Self-motivated and willing to work as part of a dynamic team
- Able to working under pressure to maintain deadlines
- Computer literate
- Personally presentable at all times.

**You will also have**:

- Experience of working within fast track building processes and the furniture industry
- Knowledge of installations
- A hands-on approach and determination
- Excellent interpersonal skills
- Excellent organisational, numerical and time management skills
- Experience of managing people
- A willingness to learn on your feet

As the UK market leading Kitchen, Bedroom and Bathroom fitted furniture manufacturer, our client has had unsuppressed growth over the last 50 years, with an emphasis on providing a high standard of products and service. They are currently seeking the verybest people, to further strengthen their position within the industry by appointing dedicated individuals to share in their success.

So, if this sounds like the perfect opportunity for you and you’d like to become their **Customer Care Manager** then please **click ‘apply’ today** - don’t miss out, they'd love to hear from you

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