Sheltered Housing Security Officer

Industry: Sheltered Accommodation

Site Address: Severn Road, Weston-Super-Mare, BS23 1DN

Pay rate: £10.50 per hour

Shift pattern: Wednesday and Thursday night shifts, 2100 to 0500 hrs

Essential for the role:

- SIA Licence
- Customer Service experience
- Relevant experience in a similar role
- Driving Licence and own vehicle

Desirable for the role:

- First Aid Certification

**Purpose of the role**: To provide an efficient and professional security service to Consortio Security’s clients as specified, demonstrating the highest levels of customer service.

**Duties**:
Duties include:
Supporting sheltered accommodation from a security aspect.

Monitoring CCTV, internal and external patrols.

Emergency response for Fire/Trespass/Anti-social behaviour/Initial resident Welfare.

This position requires patience, empathy, and a passion for ensuring the safety of others. We support our client out of hours to support the vulnerable residents within their various sites.

This includes but is not limited to, conducting welfare checks, calling relevant support services on behalf of a resident, deterring anti-social behaviour, monitoring access and egress, monitoring and controlling fire/site alarms, liaising with emergency services when needed, report writing and internal/external patrols.

**Essential Requirements**:

- A current SIA Licence - Carried on your person at all times whilst on duty
- Smart appearance, following the Consortio uniform requirements to the letter
- Good verbal communication skills, pleasant manner, approachable, clearly spoken
- Shows excellent customer care skills
- Shows courtesy and respect for people at all times in all situations
- Possesses computer literacy of at least a basic level
- Demonstrates basic numeracy and literacy skills for following instructions and preparing reports
- Demonstrates good observation skills and an attention to detail
- Remains calm and professional under pressure
- Always punctual and reliable
- Demonstrates a flexible attitude to changing working hours and patterns
- Must demonstrate understanding of Health & Safety requirements when handling and using machinery and use appropriate Personal Protective Equipment
- Supports the team, giving assistance where possible.

**Benefits**

**Pay As You Earn Salary**

Our PAYE app allows you to manage your salary as you earn it through the month, giving you the freedom to draw down as needed.

**5.6 Weeks of Annual Leave**

5.6 weeks of paid leave inclusive of bank holidays.

**Pay & Pension Scheme**

Enrolment onto the TAM pension scheme with live access to your pension pot, information on how it is performing and a host of other financial guidance and support.

**Employee Benefit Portal**

**Discount Portal**

You can save money every day with discounts and special offers on hundreds of items from many well-known brands:

- Retail offers and vouchers
- Health and wellbeing
- Entertainment, leisure and days out
- Finance, motoring and insurance
- Travel
- Groceries, food and drink
- Flowers and gifts
- Children’s and family supplies, including toys
- Home and garden

**Personal Doctor and Medical Support**

At Consortio Security, we care about your health. That’s why we give you 24/7 access to GP consultations, private prescription services and online webcam GP services.

**Fitness & Nutrition Support and Guidance**

Our wellbeing hub provides education, advice and tools to help you lead a healthier and happier lifestyle, because the wellbeing of our staff matters to us. You can claim a discounted gym membership and enjoy offers on top fitness brands, experience days and spa retreats.

**Helpline & Support**

In addition to our broad array of health & fitness support, we endeavour to support our employees in all aspects of life:

- Telephone helpline — you and your family* can take advantage of instant access to a confidential telephone counselling service.
- Legal support — covering domestic and family matters, our legal support is geared to provide you with accessible and practical support.
- Financial support — should you find yourself in any difficulty, we offer advice on management of debt, dealing with creditors and financial problems.

**Personal Development Opportunities**

Personal development is just as important as your career development during your time with us. Continuous development is available to all at Consortio Security with our on and off-job training programmes, upskilling via our eLearning platform and our appraisal process to develop the key targets and goals to progress your career.

**Charitable Giving and Community**

As we work extensively within the student accommodation sector, the issue of student mental health is close to our heart. Each year, we donate a portion of our income to the charity Student Minds, who do important work increasing awareness and support for the mental health of our student community.

**Employee Excellence Awards**

When an employee of ours perf