Retail Assistant

7 days ago

Surrey Quays, United Kingdom Boots Full time

260763BR

**Retail Assistant (Opticians)**:
London, Surrey Quays

Permanent

Full-time

**About the role**

As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them - no two days will be the same.

Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.

You will also be involved in:

- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards

You will be based in store and report to store manager.

**What you’ll need to have**:

- Passion for customer care
- Desire to learn

**It would be great if you also have**:

- Worked in a retail or clinical environment

**Our benefits**
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

**Why Boots Opticians**

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

**What's next**

**Closing date**

24-Oct-2025

**Business Area**

Opticians, Retail

**Function**

Opticians

**Specialism**

Boots Opticians Operations

**Keywords**

customer, retail, opticians, optometry, apprentice, student, sales assistant, sales advisor, customer advisor, Optical Support

**Hours per week**

37.5

**Latitude,longitude 1**

51.495407769,-0.046975569

Weekdays and Weekends

**Airport**

No

**Hours per week**

Over 35 hours per week

**Company**

Optics

**Division**

500 - London

**Should this vacancy be excluded from being posted onto the Boots.jobs career site?**

No

**Region**

OPT110 - London

**Area**

OPT110 - London

**Store**

3462 - London - Surrey Quays

**Req Posted Date**

10-Sep-2025

**County**

London South East

**Country**

UK

**Address 1**

49/51 Surrey Quays Shopping Centre

**Address 2**

Redriff Road

  • Retail Assistant

    1 week ago

    Surrey Quays, United Kingdom Holland & Barrett Full time

    Job Type**: Permanent** Store Location**:Surrey Quays Shopping Centre, Redriff Road** Hours**:10 hours per week** Salary**:£13.00 per hour, 25% colleague discount, 28-days annual leave pro rata** **THE JOB** **Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?** **Then look no...

  • Sales Adviser/retail Advisor

    2 weeks ago

    Surrey Quays, United Kingdom M&Co Full time

    Salary - **£12.40 per hour**Location - **Surrey Quays**Contracted Hours - **A minimum of 16 hours per week**_This is a _permanent_, _part time_ vacancy_ that will close _in a month_ at 23:59 GMT_. _- **The Vacancy**- Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep...

  • Sales Adviser/retail Advisor

    2 weeks ago

    Surrey Quays, United Kingdom M&Co Full time

    -Salary - **£12.40 per hour** Location - **Surrey Quays** Contracted Hours - **A minimum of 8 hours per week** - This is a _permanent_, _part time_ vacancy_ that will close _in a month_ at 23:59 BST_. _ **The Vacancy** Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep...

  • Sales Assistant

    2 weeks ago

    Surrey Quays, United Kingdom Card Factory Full time

    Job Introduction **Location:surrey quays** **Contracted Hours Available:4** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it, we lead the way...

  • Senior Retail Assistant Gloucester Quays

    1 day ago

    Gloucester Quays, United Kingdom Outdoor and Country Retail Ltd Full time

    We now have a fantastic opportunity to join us in our Barbour Outlet store at Gloucester Quays. **Key Responsibilities**: - As a key holder you will work as part of a team to deliver an exceptional positive customer experience, putting the customer at the centre of all you do. - By providing an excellent customer experience you will help to maximise sales...

  • Senior Retail Assistant Gloucester Quays

    1 day ago

    Gloucester Quays, United Kingdom Outdoor and Country Retail Ltd Full time

    We now have a fantastic opportunity to join us in our Barbour Outlet store at Gloucester Quays. **Key Responsibilities**: - As a key holder you will work as part of a team to deliver an exceptional positive customer experience, putting the customer at the centre of all you do. - By providing an excellent customer experience you will help to maximise sales...

  • Seasonal Sales Assistant

    2 weeks ago

    Surrey Quays, United Kingdom Card Factory Full time

    Job Introduction At cardfactory we’re all about helping our customers celebrate life’s special moments, whatever they are. We see ourselves as celebration experts and we need someone like you to help us spread more cheer as we get closer to the festive season. **Location: Card Factory Surrey quays shopping center Redriff Road SE16 7LL** **Contracted...

  • Sales Assistant

    2 weeks ago

    Surrey Quays, United Kingdom Card Factory Full time

    Job Introduction **Location:SURREY QUAYS** **Contracted Hours Available:4.00** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it, we lead the...

  • Trainee Optical Retailer

    3 days ago

    Surrey Quays, United Kingdom Specsavers Full time

    **Surrey Quay, Specsavers.** Are you a caring individual looking to start your career as an Optical Assistant? You’ve come to the right place. We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve...

  • Retail Assistant

    2 weeks ago

    Salford Quays, United Kingdom Holland & Barrett Full time

    Job Type**: Permanent** Store Location**:The Lowry Outlet Mall, Salford Quays** Hours**:10 hours per week** Salary**:£12.00 per hour, 25% colleague discount, 28-days annual leave pro rata** **THE JOB** **Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?** **Then look no further** Our...