**Job specification**

To lead and manage the team of bar staff. Duties will include, but not be limited to:
1. Serving customers, balancing the friendly demeanour required in a members’ club with the need to enforce all Club rules and expected codes of conduct as well as following the law.

2. Ensuring all shifts are adequately staffed and ensuring all staff receive their weekly contracted hours.

3. Managing staff leave and arranging cover for absence through leave or illness.

4. In conjunction with Management Committee, recruitment of bar staff.

5. Ordering of all bar stocks from both our brewery and the wholesalers either by telephone, online or visiting store and keeping detailed paper/electronic records. Receiving deliveries.

6. Excellent cellar management skills ensuring constant product availability, along with excellent cleanliness to maintain the highest standards of product quality.

7. Ensuring that all correct Health & Safety procedures are followed and attending on-site or online courses as required.

8. Dealing with outside contractors as required e.g. cleaners and tradesman to ensure that issues are dealt with promptly.

9. Regular liaison and communication with the Officers and Management Committee of the Club and attendance at Management Committee meetings when required.

10. Responsibility for “cashing-up” and ensure all cash is accounted for, safely locked away and banked regularly.

11. Responsibility to ensure the building is left secure when not open with all windows and doors locked and the alarms set.

12. Maintaining the appearance of the premises e.g. sweeping up cigarette ends in the smoking area or the removal of weeds from the car park. Maintaining the cleanliness of all areas behind the bar, particularly shelves, bottles, glasses, bar towels and all items on display. Ensuring that bar floors are moped at the end of each session and any minor cleaning required done between visits from the cleaners e.g. vacuuming any mess on carpets. Also ensuring that all tables are wiped down at the end of each shift and regularly throughout the day.

13. Maintaining a diary of events to ensure no clashes occur.

14. Along with the Entertainments Committee, ensuring the Club is suitably decorated for events such as Christmas and Halloween etc

15. Dealing with and paying visiting artistes (bands, discos or other performers) and if necessary, controlling the amount of noise they make

16. Selling tickets at the bar for events and raffles as required and keeping these monies securely to hand over to the necessary recipients

17. Ensure the timely and regular testing of fire alarms and related equipment.

18. Dealing swiftly with problems as they arise e.g. having the ability to sort out minor issues with fruit machines or lottery ticket machines and knowing when it is appropriate to take them out of service and request a service visit.

19. Working with the club’s external catering staff to help ensure that the kitchen and bar operate effectively together.

This is not an exhaustive list and may be amended to suit the needs of the business.

**Personal qualities and requirements**

1. Personal alcohol licence essential prior to taking up the position. (We hold a Premises Licence which allows for use by non-members but requires a Designated Premises Supervisor who must be a personal licence holder.)

2. Driver with own transport.

3. Basic IT competence and ability to quickly learn how to use TV/AV/sound equipment.

4. Ability to run a team of people including, if necessary, initial disciplinary action (verbal or written warnings) and ensure good staff time-keeping, dress code and politeness to customers.

5. Thoroughly trustworthy and skilled at handling cash.

6. Ability to be a friendly “mine host” whilst having the authority to maintain standards of behaviour and refuse service/remove people in the unlikely event this would be required.

7. Flexibility and willingness to “step in” if necessary, in the event of any problem, whether “on rota” or not, e.g. covering sick leave or dealing with an emergency.

**Package**

1. On-site accommodation is provided - details below. The requirement to live on-site is not negotiable.

2. Starting salary £22k neg.

3. Hours per week will depend on the need to cover all shifts and will be “As required” including higher than normal hours when covering staff absence. The successful applicant will be required to sign an “opt-out” of the working time directive to cover such situations although this would not be required during “normal” periods. The standard working pattern would be five days out of seven.

4. Annual leave will be 30 days.

**Further information**

1. A handover period will see the current Steward/Stewardess reduce to part-time hours for approximately three months whilst the successful applicant learns the detailed aspects of the role and to allow time to recruit replacements.

2. Accommodation: a newly refurbi