Client Service Manager

2 weeks ago

Stoneleigh Park, United Kingdom NFU Energy Full time

NFU Energy is one of the UK's leading energy consultancies, specialising in the farming sector. Our Energy Systems & Projects team work primarily with farms that generate electricity or have renewable heat systems, from simple biomass boilers to big, combinedheat & power installations and solar parks. We provide a holistic service including feasibility, energy trading, incentives, compliance and more.
We have an exciting new opportunity for an experienced relationship manager to join our busy team. You will be responsible for managing a portfolio of our larger and more complex clients, building and maintaining great relationships with them and drawing onresources from across our business to ensure that we deliver the best possible service.
**Your role and responsibilities will include**:

- Client relationship management: building long-term relationships with key clients
- Responsibility for overseeing the timely delivery of routine client tasks, carried out to the highest standards
- Project management and communication: creating project plans and managing progress
**To succeed in this role you will have**:

- At least 3 years in a customer-facing role, building and maintaining long-term relationships with clients
- Experience of working in the energy industry
- Experience of project planning and management
- Strong commercial sense and the ability to understand requirements, propositions and value
**You will also need to**:

- Share our values of openness, transparency and dedication to superb customer service
- Inspire confidence and trust from your colleagues and customers
- Be a quick learner and have strong proven problem-solving abilities.
- Be a confident and effective communicator, able to quickly adapt to the needs of your audience.
In return you will receive a salary of £34,000 to £42,000 depending on experience, 33 days annual leave (including bank holidays), plus company benefits including pension, group life assurance (3 times salary), NFU membership and more. You will be based atour office in Stoneleigh Park, Warwickshire, working 37 hours per week, Monday to Friday.
We support work-life balance and operate a hybrid working policy with a mixture of home and office working available, and access to mental health support. Our company values are employee focussed; we believe in nurturing professionalism and resourcefulnessin a united and inclusive work environment.
Situated at the National Agriculture Exhibition Centre in Stoneleigh Park, Warwickshire, our recently refurbished office provides a perfect setting to work from. On site facilities include a Gym, Farm Shop, Nursery and free parking as well as ample walkingand cycling opportunities.
NFU Energy is a wholly owned subsidiary of NFU Services Ltd
**Contract type**: Permanent
**Hours**: 37
**Salary**: £35,000 to £42,000 depending on experience

**Benefits**: Pension, Life Assurance (3x salary), NFU Membership, plus more
You may have experience of the following: Client Service Manager, Client Services Manager, Client Services Agent, Customer Service, Client Relationship, Client Support, Relationship Executive, Client Services Executive, Renewable Energy, Compliance, etc.
Ref: 135 286

  • Client Relationship Manager

    1 week ago

    Stoneleigh, United Kingdom Iventiv Full time

    Client Relationship Manager (Maternity Cover) Negotiable Based at iVentiv Headquarters, Stoneleigh Park, Warwickshire Reporting to CEO and COO Contract type This role is offered as a maternity cover contract. The contract will run from December 2025 to March 2027, with the possibility of extension depending on business needs. The role Are you passionate...

  • Research and Engagement Manager

    7 days ago

    Stoneleigh Park, United Kingdom Thefutureworks Full time

    We are pleased to assist our valued client who is a leading awarding body, with an opportunity for a Research and Engagement Manager to develop, plan, and deliver purposeful research to understand skills needs across a diverse range of sectors in the environmentaland land management industries. This position is responsible for combining internal research and...

  • Standards and Frameworks Project Manager

    2 weeks ago

    Stoneleigh Park, United Kingdom Lantra Full time

    **Standards & Frameworks Project Manager** Lantra Head Office: Lantra House, Stoneleigh Park CV8 2LG (Hybrid working) **The Company Lantra is a leading awarding body for land-based industries in both the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications that are delivered through a national network...

  • Systems Support Co-ordinator

    1 week ago

    Stoneleigh Park, United Kingdom Thefutureworks Full time

    Full Time, Permanent £24,000 pa Based in Stoneleigh, Warwickshire, with 1-2 days hybrid working We are pleased to assist our valued client who is a leading awarding body, with an opportunity for a Systems Support Co-ordinator, responsible for providing administrative support to the operations systems management. This position is key to ensuring all...

  • Administration Co-ordinator

    5 days ago

    Stoneleigh Park, United Kingdom Thefutureworks Full time

    Permanent (or 1-year FTC), Full Time We are pleased to assist our valued client who is one of the leading awarding bodies based near Kenilworth in Stoneleigh. We are looking for an administration co-ordinator to join their busy department to support the Customer Service team by accurately andeffectively processing learner names onto the system for...

  • 1st Line Support Analyst

    1 week ago

    Stoneleigh Park, United Kingdom Quarsh Full time

    Are you a 1st Line Support Analyst with experience providing technical support to end users? Do you want to work in a challenging, yet rewarding environment for a leading managed service provider? About the Role Main Responsibilities - Log incidents accurately using our Business Support System, define and diagnose faults and troubleshoot issues to...

  • Administration Co-ordinator

    5 days ago

    Stoneleigh Park, United Kingdom Thefutureworks Full time

    Permanent (or 1-year FTC), Full Time We are pleased to assist our valued client who is one of the leading awarding bodies based near Kenilworth in Stoneleigh. We are looking for an administration co-ordinator to join their busy department to support the Customer Service team and warehouse by accuratelyand effectively processing learner names onto the system...

  • Sales Administrator

    5 days ago

    Stoneleigh Park, United Kingdom Thefutureworks Full time

    Who we're looking for: We're looking for an passionate and dedicated Sales Administrator to join our client's busy and growing Sales team. This is an exciting opportunity to help grow the business by supporting sales activities, while developing your skills and experience in a friendlyand encouraging environment. Your role will be to assist with creating...

  • Energy Sales Consultant Flex and Export Procurement

    5 days ago

    Stoneleigh Park, United Kingdom Thefutureworks Full time

    Who we're looking for: We're looking for an experienced and talented Energy Sales Consultant to join our client's busy energy contract team. This is an exciting opportunity to help grow the business by managing a portfolio of existing commercial fixed import, export and flexibleenergy contracts while actively securing new customers, selling additional...

  • Client Services Administrator

    2 weeks ago

    Worcester Park, Greater London, United Kingdom Trinity Homecare Group Full time £25,000 - £40,000 per year

    Client Services AdministratorLocation: Worcester ParkContract: Full-time, PermanentCompany: Trinity Homecare GroupWe are looking for a Client Services Administrator to join our dedicated Client Services team and help us continue delivering exceptional service to families across the UK.The RoleAs a Client Services Administrator, you will play a vital role in...