Sales Advisor

6 days ago

London, United Kingdom Currency Exchange Corporation Ltd Full time

We have an exciting opportunity for a Retail Sales Advisors to join our team

This is a part-time role, working 13.5 hours per week split between 7.5 hours on a Saturday and 6 hours on a Sunday. The role will work between our 2 stores in Stratford and also provide cover for our store in Ilford when needed.

We offer a competitive salary paying £11.95 per hour and quarterly and annual bonus schemes. We also offer 28 days holiday increasing to 31 with service (pro-rata), enrolment onto our BUPA medical cash plan, free uniform and discounted travel money. You'll work along side an extremely passionate and friendly team who genuinely care about the success of our business.

The successful Retail Sales Advisor will be responsible for:

- Buying and selling travel money
- Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales
- Effective and accurate cash handling and reconciliation
- Ensuring the store meets all operational standards and the highest levels of presentation are always maintained
- Adhering to all Company Policies including Health and Safety, AML and Security
- Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met
- Ensuring telephone calls are answered in a prompt, polite and professional manner
- Undertake marketing initiatives, to promote the Bureau and increase brand awareness
- Ensuring all point of sale and company material is displayed correctly and in working order

Qualifications and Experience required:

- Excellent customer service experience ideally obtained in a cash handling environment
- Experience of working with foreign currencies is preferred

Competencies required:

- Superior customer service skills
- Numerate, with excellent accuracy and an eye for detail
- Comfortable communicating on all levels including within the business and to external customers and suppliers
- Must be flexible and have a can-do attitude and approach

**Job Types**: Full-time, Part-time
Part-time hours: 14 per week

**Salary**: £11.95 per hour

Schedule:

- Weekend availability

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Reference ID: Westfield

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